Dominisha Belser
Gainesville,FL
Summary
Experienced professional with proven track record in customer service. Eager to contribute skills and expertise to dynamic team. Strong ability to effectively communicate with clients and resolve issues in timely manner. Exceptional problem-solving skills and dedication to providing top-notch service. Seeking customer service position to utilize experience to exceed customer expectations and drive business success.
Overview
8
8
years of professional experience
Work History
Accounting
Alcohol & Drug Testing Service LLC
Palatka, FL
03.2023 - 02.2025
- Organized logs for efficient collection management.
- Managed accounting processes to optimize operational efficiency.
- Streamlined appointment setting to ensure efficient workflow.
Cashier Team Lead
Walmart
St Augustine Fl
04.2022 - 03.2023
- Optimized customer interactions.
- Demonstrated skill in team leadership.
- Enhance customer satisfaction
- Optimize inventory processes
Caregiver
Kall For Kare
Saint Augustine, FL
08.2020 - 06.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Service Cashier
Internet Paradise
East Palatka, FL
02.2017 - 09.2020
- Managed cash transactions.
- Ensured high-quality assistance to customers.
- Utilized point of sale systems to streamline transactions.
Education
Business Administration
St. John’s State College
Palatka, FL06.2028
High School Diploma -
Palatka High Scool
Palatka, FL06.2008
Skills
- Great customer service skills
- Customer-oriented
- Answering Phones
- Sending & Receiving faxes
- Sending & Receiving emails
- Filing paperwork
- Prior Authorizations & Referrals
- Multi-functional
- Fast pace
- Multi-line phone talent
- Accounting principles mastery
- Environmental accounting
- Accounting system design
- Profit center accounting
Timeline
Accounting
Alcohol & Drug Testing Service LLC
03.2023 - 02.2025
Cashier Team Lead
Walmart
04.2022 - 03.2023
Caregiver
Kall For Kare
08.2020 - 06.2022
Customer Service Cashier
Internet Paradise
02.2017 - 09.2020
Business Administration
St. John’s State College
High School Diploma -
Palatka High Scool