Dominque Clay
IT
Charlotte,NC
Summary
IT Candidate with extensive customer interaction. Customer centered professional with a task driven mind set focused on delivering quality service, with great attention to detail and strong work ethic.
Overview
14
14
years of professional experience
Work History
Delivery Driver
FedEx
10.2016 - Current
- Safely operate delivery trucks
- Distribute and pick up packages from external customers
- Operated light trucks to deliver loads as far as [Number] miles from home location.
- Operated light trucks to deliver loads as far as [Number] miles from home location.
Stock Clerk / Forklift Driver
Mueller Cut and Die Solutions
08.2014 - 11.2015
- Accurately entered information into computer system for incoming and outgoing material
- Loaded and unloaded trucks properly and safely
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Stocked, staged, and transported goods
- Maintained excellent safety record
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Used equipment such as [Type] and [Type] to process excess materials and support recycling efforts.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Dock Worker
Fedex Freight
01.2014 - 05.2015
- Load and unload trucks
- Viewed and scanned manifest sheets to determine what places on incoming and outgoing trucks
- Stock materials
- Operate forklift
- Maintained, organized and cleaned warehouse
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
Loader
United Parcel Service
08.2013 - 11.2013
- Pulled orders off incoming trucks and planes
- Accurately sorted packages into cargo containers
- Entered Data into company computer system
- Transported cargo onto aircraft
- Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
Shipping Clerk
Trace Staffing / Sears
04.2013 - 07.2013
- Accurately filled orders and loaded them as required
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Participated in regular safety training sessions, maintaining a secure working environment for all team members.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
Sales Associate
Dick's Sporting Goods
05.2010 - 07.2012
- Completed accurate cash and credit transactions
- Provided customer service
- Organized and restocked sales floor
- Customer sales
Education
Information Technology Security Administration -
MyComputerCareer
Charlotte, NC01.2024
Business Mgmt. -
Johnson C. Smith University
Charlotte, NC01.2014
Business Mgmt. -
Shaw University
Raleigh, NC01.2011
Skills
- Windows 7/8/10
- Mac OS X
- IOS
- Network Security
- Physical Security
- Logical Security
- Network Standards
- Network Protocols
- IPS
- IDS
- Disassemble and Reassemble desktop PCs
- RAM
- Hard Drives
- Motherboard
- Processors
- Microsoft Firewalls
- Malware identification
- Installation and configuration of computer hardware
- Installation and configuration of software
- Installation and configuration of systems
- Installation and configuration of networks
- Installation and configuration of printers
- Installation and configuration of scanners
- Problem-solving skills
- Malware mitigation
- Cleaning infested computers
- Microsoft Intune
- Azure
- Office 365
- Implementation of wireless networks
Technologyskills
Windows 7, Windows 8, Windows 10, Mac OS X, iOS, DNS, DHCP, Network, Physical Security, Logical Security, Network Standards and Protocols, IPS/IDS, Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, Processors, Microsoft Firewalls, Identify types of Malwares, Scripting with Visual Basic, Classless IP Addressing, Installation and configuration of computer hardware, software, systems, networks, printers and scanners, Ability to stick to deadlines, Prioritize and display problem-solving skills, Virus and malware mitigation, Cleaning infested computers, Implementation of Encryptions, Cloud Platform Support (Microsoft Intune, Azure, Office 365, Google Cloud Applications), Implementation of wireless networks and various topologies
Timeline
Delivery Driver
FedEx
10.2016 - Current
Stock Clerk / Forklift Driver
Mueller Cut and Die Solutions
08.2014 - 11.2015
Dock Worker
Fedex Freight
01.2014 - 05.2015
Loader
United Parcel Service
08.2013 - 11.2013
Shipping Clerk
Trace Staffing / Sears
04.2013 - 07.2013
Sales Associate
Dick's Sporting Goods
05.2010 - 07.2012
Information Technology Security Administration -
MyComputerCareer
Business Mgmt. -
Johnson C. Smith University
Business Mgmt. -
Shaw University
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