Domnick Shedd
Phoenix,AZ
Summary
A dynamic leader with a proven track record at Cricket Wireless, I excel in strategic planning and sales leadership, driving territory expansion and fostering robust business relationships. Mentored teams to exceed sales targets, achieving top market status nationally in 2021-2023. Skilled in negotiation and fostering team growth, I consistently enhance customer satisfaction and sales outcomes.
Passionate about being the best I can be and pushing teams to share that same passion to improve not only their work life.. but their health and well being.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Regional Sales Manager
Cricket Wireless
10.2023 - 10.2024
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Implemented innovative sales strategies that successfully penetrated new markets, boosting regional brand recognition.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Managed 41 locations total.
District Sales Manager
Cricket Wireless
07.2021 - 11.2023
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Championed a customer-first approach within the team, ensuring all representatives understood their impact on overall customer satisfaction and retention.
- #1 market in the nation for Cricket Wireless. (2021-2023)
- Managed 17 locations total.
Corporate Travel Manager
Cricket Wireless
10.2020 - 08.2021
- Worked closely with top executives and assistants to meet compliance with strict business schedules.
- Maintained meticulous records of all corporate travel expenses for budget tracking purposes.
- Scouted, opened and recruited for new locations across the nation
- Assisted with training and improving sales of Upper Management.
Area Manager
Cricket Wireless
05.2020 - 08.2021
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Transformed underperforming teams into productive, profitable teams.
- Developed and implemented strategies to improve customer service and increase sales.
- Managed 8 locations total.
Store Manager
Cricket Wireless
02.2020 - 05.2020
- Observed each employee's individual strengths and initiated mentoring programs to improve areas of weakness.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- In charge of hiring qualified candidates to grow the business with.
Sales Representative
Cricket Wireless Authorized Dealer
09.2019 - 02.2020
- Handled and sold phones, accessories, and plans to customers.
- Worked with computers and customer accounts.
- Stocked phones and accessories.
- Customer service was always key.
- Was top 5 salesman in Oklahoma 3 months straight.
- Always top of my locations in sales, activations, upgrades, and autopay.
Retention Specialist
Eastern Oklahoma Medical Center
12.2018 - 08.2019
- Filing, stocking and unstocking work area, lifting and loading boxes, checking in supplies, making sure all documents were completed and signed
Pharmacy Technician
Eastern Oklahoma Medical Center
05.2018 - 08.2018
Tutor
West Elementary School
09.2017 - 04.2018
- Worked with troubled kids to help increase their academic success
Waiter
The Rock House
06.2014 - 08.2017
- Waited tables for 3 years
- Have advanced people skills
- Easy to make conversation with
Education
No Degree - Pharmacy
Southwestern Oklahoma State University
Weatherford, OKNo Degree - Psychology
Southeastern Oklahoma State University
Durant, OKHigh School Diploma - Pharmacy
Talihina High School
Talihina, OK05.2017
Skills
- Sales Leadership
- Business development and planning
- Account development
- Training and mentoring
- Account Management
- Sales Tracking
- Territory Management
- Sales Presentations
- Product Knowledge
- Presentation ability
- Negotiation and Persuasion
- Sales Coaching
- Performance Evaluation
- Decision-Making
- Staff Coordination
Certification
Food Handler Certificate
Timeline
Regional Sales Manager
Cricket Wireless
10.2023 - 10.2024
District Sales Manager
Cricket Wireless
07.2021 - 11.2023
Corporate Travel Manager
Cricket Wireless
10.2020 - 08.2021
Area Manager
Cricket Wireless
05.2020 - 08.2021
Store Manager
Cricket Wireless
02.2020 - 05.2020
Sales Representative
Cricket Wireless Authorized Dealer
09.2019 - 02.2020
Retention Specialist
Eastern Oklahoma Medical Center
12.2018 - 08.2019
Pharmacy Technician
Eastern Oklahoma Medical Center
05.2018 - 08.2018
Tutor
West Elementary School
09.2017 - 04.2018
Waiter
The Rock House
06.2014 - 08.2017
High School Diploma - Pharmacy
Talihina High School
Food Handler Certificate
No Degree - Pharmacy
Southwestern Oklahoma State University
No Degree - Psychology
Southeastern Oklahoma State University
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