Domonic DuBose Sr.
Cincinnati,OH
Summary
Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers.
Overview
9
9
years of professional experience
Work History
OPERATIONS SUPERVISOR
BUTLER COUNTY REGIONAL TRANSIT AUTHORITY
Hamilton, OH
12.2023 - Current
- Led a team of bus operators, ensuring efficient scheduling and optimal route planning
- Implemented new training programs, resulting in improved on-time performance and customer satisfaction
- Managed daily operations, resolving any issues or challenges that arose during the shift
OPERATIONS SUPERVISOR
DHL
Erlanger, KY
02.2016 - 03.2018
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Motivated and trained employees to maximize team productivity
- Managed internal operational standards and productivity targets
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
COACH OPERATOR
SORTA/METRO
Cincinnati, OH
08.2020 - 11.2023
- Completed pre - and post-trip bus inspections for safe passenger transportation
- Conducted pre-trip inspections of bus for safe operation
- Performed bus driving duties while keeping student safety in mind to maintain good safety record
- Acted calmly, productively and professionally under pressure for helpful emergency response
RECYCLING TRUCK DRIVER
RUMPKE WASTE & RECYCLING
Cincinnati, OH
02.2019 - 08.2020
- Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos taken with company camera
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks
- Positioned and returned container on customer's property with lids and doors properly replaced and containers located without risk of obstruction traffic flow or driveway entrances
- Refueled trucks and added other necessary fluids such as oil and hydraulic fluid
ADMINISTRATIVE SERVICES SUPERVISOR
DHL
Erlanger, KY
03.2018 - 01.2019
- Maintained policy and procedure manuals and documented processes
- Anticipated staffing needs by analyzing workflow and strengths of employees
- Participated in administrative activities such as conferences, task forces and accreditation reviews
- Worked closely with department leaders and staff for administrative policies and procedures and provided input for yearly evaluations
Education
HIGH SCHOOL DIPLOMA -
WITHROW INTERNATIONAL HIGH SCHOOL
Skills
- Map Reading
- Commercial Driving
- Passenger Assistance DOT Standards
- Regulatory Compliance
- Passenger Safety
- Fare Collection
- Inclement Weather Driving
Timeline
OPERATIONS SUPERVISOR
BUTLER COUNTY REGIONAL TRANSIT AUTHORITY
12.2023 - Current
COACH OPERATOR
SORTA/METRO
08.2020 - 11.2023
RECYCLING TRUCK DRIVER
RUMPKE WASTE & RECYCLING
02.2019 - 08.2020
ADMINISTRATIVE SERVICES SUPERVISOR
DHL
03.2018 - 01.2019
OPERATIONS SUPERVISOR
DHL
02.2016 - 03.2018
HIGH SCHOOL DIPLOMA -
WITHROW INTERNATIONAL HIGH SCHOOL