Domonica Godbolt
Mount Pleasant,TX
Summary
Dedicated professional seeking a full-time position within a dynamic company that values skill development and career advancement. Eager to leverage expertise while gaining further experience in a collaborative environment. Committed to enhancing organizational efficiency and productivity through innovative solutions and a proactive approach. Passionate about driving success and fostering growth for both personal and company objectives.
Overview
25
25
years of professional experience
Work History
Head Teller
East Texas Professional Credit Union
01.2017 - Current
- Supervising teller operations: Assigning work, scheduling breaks, and ensuring the teller area runs smoothly
- Providing customer service: Answering questions, solving problems, and helping with complex transactions
- Managing the vault: Ordering cash, verifying cash received, and balancing the vault nightly
- Training tellers: Ensuring staff are trained and cross-trained in all aspects of their jobs
Unarmed Security Officer
St, Moritz Security Services for JBS/Pilgrim's
09.2024 - 10.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security threats.
- Responded promptly to incidents, coordinating with local law enforcement when necessary.
- Developed and implemented effective emergency response procedures for diverse situations.
- Utilized surveillance systems to monitor activities and maintain a secure environment.
- Directed guests around building and answered accessibility questions.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Freights Payable Clerk
JBS USA, LLC/ Pilgrim's
02.2010 - 08.2015
- Performs routine calculating, posting, and verifying duties to maintain accounts payable records.
- Clarify questionable invoice items, prices, or receiving signatures from Bill of Lading and obtained the proper information and/or data regarding invoice payments.
- Maintain copies of vouchers, invoices, or supporting documentation.
- Provided customer service to vendors regarding invoices and payment status.
Treasury Clerk
JBS USA LLC/Pilgrim's
10.2005 - 01.2010
- Research and verify invoices for pricing, quantity, receipts, and adjustments to ensure proper payment before releasing checks to vendors.
- Provided customer service to vendors concerning check status and payment.
- Bank inquiries for partners as well as vendors to check the clearing status of checks which included researching and resolving issues for bank clearance of payments.
Help Desk Operator
JBS USA, LLC/Pilgrim's
02.2005 - 10.2005
- Provide initial troubleshooting for Analyst via communication through email, phone, and other communication for user to solve problems in a timely manner.
- Diagnose computer hardware and software issues.
- Handle customer complaints and provide customer service to customer, vendors, and associates.
- Maintained Help Desk database of problems and resolutions for reporting and tracking process.
Team Leader
Goody's Family Clothing
07.2000 - 06.2004
- Daily store operations at opening and closing. Floor supervision of associates and organization of departments.
- Customer Service cashier.
- Supervisor over operations (cash office, customer service, and cashiers).
- Manager over Shrink Committee/Loss Prevention in store.
Education
Business Marketing Management
NTCC
Mount Pleasant, TX01.1995
Advanced Diploma - Basic Studies
Mt. Pleasant High School
Mount Pleasant, TX01.1992
Skills
- Excel (9 years)
- Customer Service (10 years)
- SAP (9 years)
- Accounts/ Freights Payable (5 years)
- Basic Computer Skills (10 years)
- Banking (2 years)
Disclaimer
Authorized to work in the US for any employer
Additional Information
- Skills
- Microsoft Office Software
- SAP
- 10-Key, Multi-Line Phone, Fax, Copier, Scanner
- Customer Service Skills
Timeline
Unarmed Security Officer
St, Moritz Security Services for JBS/Pilgrim's
09.2024 - 10.2025
Head Teller
East Texas Professional Credit Union
01.2017 - Current
Freights Payable Clerk
JBS USA, LLC/ Pilgrim's
02.2010 - 08.2015
Treasury Clerk
JBS USA LLC/Pilgrim's
10.2005 - 01.2010
Help Desk Operator
JBS USA, LLC/Pilgrim's
02.2005 - 10.2005
Team Leader
Goody's Family Clothing
07.2000 - 06.2004
Advanced Diploma - Basic Studies
Mt. Pleasant High School
Business Marketing Management
NTCC