Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Domonique Green

Tampa

Summary

Customer-focused professional with experience in call center support, retail sales, and order fulfillment. Strong communication, problem-solving, and multitasking skills. Proven ability to assist customers, resolve issues efficiently, and maintain a positive shopping experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Amazon
Dade City, FL
02.2025 - 02.2026
  • Handled high-volume inbound customer calls regarding orders, refunds, and account issues
  • Resolved customer concerns efficiently while maintaining professionalism
  • Assisted with account management, subscriptions, and troubleshooting
  • Demonstrated strong problem-solving and communication skills

Certified Medical Technician

Elevated Estates at The Edwinola
Dade City, FL
01.2025 - 02.2026
  • Assisted residents with daily care and medication administration
  • Maintained accurate records and ensured patient safety
  • Communicated effectively with team members and residents

Digital Personal Shopper

Walmart
Zephyrhills, FL
01.2024 - 01.2025
  • Fulfilled online and pickup orders accurately and efficiently
  • Assisted customers in-store with locating items and product questions
  • Maintained inventory by stocking shelves, freezers, and coolers
  • Provided friendly and fast customer service in a high-paced environment

Education

Business Administration

Bethune-Cookman University
Daytona Beach, FL
05-2019

High School Diploma -

C. Leon King High School
Tampa, FL
05-2015

Skills

  • Customer Service
  • Call Center Support
  • Cash Handling
  • POS Systems
  • Communication
  • Problem Resolution
  • Sales & Upselling
  • Time Management
  • Teamwork
  • Microsoft Excel & Computer Skills
  • Clinical documentation
  • Schedule setting

Certification

  • Certified Medical Technician
  • CPR Certified

Timeline

Customer Service Representative

Amazon
02.2025 - 02.2026

Certified Medical Technician

Elevated Estates at The Edwinola
01.2025 - 02.2026

Digital Personal Shopper

Walmart
01.2024 - 01.2025

Business Administration

Bethune-Cookman University

High School Diploma -

C. Leon King High School