Summary
Overview
Work History
Education
Skills
Certification
Additional Information - Licenses
Timeline
Receptionist
Domonique Sells

Domonique Sells

Buford,GA

Summary

Results-driven Digital Transformation & Modernization leader with a robust background spanning over 12 years in advancing operational excellence through innovative solutions. Expertise encompasses cloud computing, cybersecurity, and risk management, consistently delivering enhanced IT systems. Strong track record of building effective cross-functional partnerships that support strategic growth objectives. Focused on utilizing cutting-edge technologies to reshape conventional practices for optimal team empowerment and development outcomes.

Overview

13
13
years of professional experience
4
4

Certifications

Work History

DIRECTOR, IT Engineering Development

Dollar General
Remote, GA
12.2023 - Current

In my role as an Information Technology Engineering Senior Manager at Dollar General, I lead a team of senior IT engineers to develop and deploy financial applications and infrastructure, ensuring service quality and compliance. Collaborating with internal audit, SOX, compliance, and information security teams, we support an integrated risk management approach. Managing technology assets throughout their life cycle, I define requirements, deploy services, and oversee enterprise capacity management.

CYBER SECURITY SENIOR MANAGER, VICE PRESIDENT

Truist Financial Corporation
Remote, GA
07.2018 - 11.2023

In my role as VP of Identity & Access Management at Truist, I directed multi-million-dollar projects for ITSM and CMDB platforms, implementing automated solutions to support SOX and Risk Management efforts. I spearheaded SOX initiatives, ensuring robust risk management and timely financial filings while collaborating with CFO and risk teams to address audit findings.

SR. INFRASTRUCTURE SERVICES MANAGER, ASSISTANT VP

Anthem, Inc.
Remote, NC
04.2017 - 06.2018

In my role as Sr. Infrastructure Services Manager at Anthem, Inc., I led change strategies to drive cultural shifts, foster team engagement, and support business advancement in a dynamic healthcare environment. I fostered key relationships with business units, supported strategy formulation for Application Security, and analyzed infrastructure data to enhance system integrity and efficiency.

SR. QA/USABILITY TEST MANAGER

SAS Institute
Cary, NC
05.2016 - 10.2017

In my role as Sr. QA/Usability Test Manager at SAS Institute, I guided cross-functional teams in creating test strategies to foster a culture of quality and user-centric design in software development. I implemented usability tools and research methods to drive future product enhancements and user experience, aligning with business goals to enhance product quality and user satisfaction.

SR. IT DATA MANAGER, ASSISTANT VICE PRESIDENT

Alphanumeric Systems, Inc.
Raleigh, North Carolina
06.2015 - 04.2017

In my role as Sr. IT Data Manager at Alphanumeric Systems, I led IT projects for major clients, enhancing tech infrastructure and operational efficiency. I analyzed business processes, recommended tech solutions, and improved client capabilities. I also coordinated system migrations, streamlined processes, and drove measurable operational improvements.

SR. HRIS METRICS REPORTING MANAGER

Red Hat, Inc
Raleigh, North Carolina
03.2013 - 06.2015
  • Coordinated cross-functional teams for system migrations, minimizing downtime
  • Facilitated seamless communication between IT and HR, ensuring smooth operations
  • Maintained meticulous oversight of Compass and Talent Review Performance Management environments
  • Ensured data integrity and system reliability for critical HR functions
  • Led HR metrics reporting across units, ensuring compliance with EEO, VETS, AAP standards
  • Streamlined processes for timely insights on attrition trends
  • Implemented data-driven strategies, enhancing decision-making capabilities

FINANCE BUSINESS MANAGER, ASSISTANT VICE PRESIDENT

Cisco Systems, Inc
Research Triangle Park, North Carolina
08.2012 - 03.2013
  • Led finance transformation, enhancing structure and digital tools for better growth
  • Implemented strategic initiatives, boosting financial performance and efficiency
  • Partnered with leaders to assess risks, improving decision-making and stability
  • Adopted advanced finance tools, streamlining processes and increasing productivity
  • Aligned financial strategies with business goals, supporting sustainable growth

Education

MASTER OF HUMAN RESOURCES MANAGEMENT -

University of Phoenix
Tempe, AZ
07.2017

MASTER OF BUSINESS ADMINISTRATION -

University of Phoenix
Raleigh, NC
03.2010

BACHELOR OF BUSINESS ADMINISTRATION - BUSINESS MANAGEMENT, FINANCE

North Carolina Central University
Durham, NC
05.2007

Skills

  • Digital Transformation
  • IT Leadership
  • Strategy Development
  • Risk Management
  • SOX Compliance
  • Cybersecurity
  • ITSM
  • CMDB
  • ServiceNow
  • Project Management
  • Vendor Management
  • Business Continuity
  • Agile Methodology
  • Data Analysis
  • Cloud Computing
  • Infrastructure Management
  • Process Improvement
  • Team Leadership
  • Stakeholder Management
  • Financial Applications

Certification

  • BUILDING SERVERLESS APPS ON AWS, 09/01/23, CompTIA
  • IT SERVICE DESK: SERVICE MANAGEMENTS, 09/01/23, LinkedIn Learning
  • SERVICENOW: BASIC ADMINISTRATION, 09/01/23, LinkedIn Learning
  • IT SERVICE MANAGEMENT FOUNDATIONS: TOOLS, 09/01/23, LinkedIn Learning

Additional Information - Licenses

  • Licensed Mobile Notary Agent, Gwinnett County, GA, 07/01/23
  • Licensed Mortgage Loan Signing Agent, Gwinnett County, GA, 06/01/23
  • Licensed Notary Public, Gwinnett County, GA, 05/01/23 - 05/01/27

Timeline

DIRECTOR, IT Engineering Development

Dollar General
12.2023 - Current

CYBER SECURITY SENIOR MANAGER, VICE PRESIDENT

Truist Financial Corporation
07.2018 - 11.2023

SR. INFRASTRUCTURE SERVICES MANAGER, ASSISTANT VP

Anthem, Inc.
04.2017 - 06.2018

SR. QA/USABILITY TEST MANAGER

SAS Institute
05.2016 - 10.2017

SR. IT DATA MANAGER, ASSISTANT VICE PRESIDENT

Alphanumeric Systems, Inc.
06.2015 - 04.2017

SR. HRIS METRICS REPORTING MANAGER

Red Hat, Inc
03.2013 - 06.2015

FINANCE BUSINESS MANAGER, ASSISTANT VICE PRESIDENT

Cisco Systems, Inc
08.2012 - 03.2013

MASTER OF HUMAN RESOURCES MANAGEMENT -

University of Phoenix

MASTER OF BUSINESS ADMINISTRATION -

University of Phoenix

BACHELOR OF BUSINESS ADMINISTRATION - BUSINESS MANAGEMENT, FINANCE

North Carolina Central University
Domonique Sells