Results-driven Digital Transformation & Modernization leader with a robust background spanning over 12 years in advancing operational excellence through innovative solutions. Expertise encompasses cloud computing, cybersecurity, and risk management, consistently delivering enhanced IT systems. Strong track record of building effective cross-functional partnerships that support strategic growth objectives. Focused on utilizing cutting-edge technologies to reshape conventional practices for optimal team empowerment and development outcomes.
Certifications
In my role as an Information Technology Engineering Senior Manager at Dollar General, I lead a team of senior IT engineers to develop and deploy financial applications and infrastructure, ensuring service quality and compliance. Collaborating with internal audit, SOX, compliance, and information security teams, we support an integrated risk management approach. Managing technology assets throughout their life cycle, I define requirements, deploy services, and oversee enterprise capacity management.
In my role as VP of Identity & Access Management at Truist, I directed multi-million-dollar projects for ITSM and CMDB platforms, implementing automated solutions to support SOX and Risk Management efforts. I spearheaded SOX initiatives, ensuring robust risk management and timely financial filings while collaborating with CFO and risk teams to address audit findings.
In my role as Sr. Infrastructure Services Manager at Anthem, Inc., I led change strategies to drive cultural shifts, foster team engagement, and support business advancement in a dynamic healthcare environment. I fostered key relationships with business units, supported strategy formulation for Application Security, and analyzed infrastructure data to enhance system integrity and efficiency.
In my role as Sr. QA/Usability Test Manager at SAS Institute, I guided cross-functional teams in creating test strategies to foster a culture of quality and user-centric design in software development. I implemented usability tools and research methods to drive future product enhancements and user experience, aligning with business goals to enhance product quality and user satisfaction.
In my role as Sr. IT Data Manager at Alphanumeric Systems, I led IT projects for major clients, enhancing tech infrastructure and operational efficiency. I analyzed business processes, recommended tech solutions, and improved client capabilities. I also coordinated system migrations, streamlined processes, and drove measurable operational improvements.