Domonique Thomas
Detroit,MI
Summary
With 10 years experience as an Administrative Assitant, I am also an experienced beauty professional prepared for this role with comprehensive skills in delivering tailored hairstyling services. Known for enhancing client experience through innovative techniques and consistent quality. Reliable team player who adapts to changing needs and fosters collaborative environment. Proficient in color treatments, cutting, and client consultation.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Hair Stylist
D. Marie Beauty
10.2023 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Determined appropriate hair treatments based on conditions and textures.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Managed cash flow, business transactions, banking, and accounting processes.
Administrative Assistant
State of Michigan (MDOC)
06.2014 - Current
- Maintained personnel records and updated internal databases to support document management.
- Handled sensitive information with discretion, upholding strict confidentiality protocols at all times.
- Proofread and edit materials for accuracy, completeness, grammar and format
- Maintained database systems to track and analyze operational data.
- Assisted in resolving administrative issues or tasks that arose during daily operations effectively.
- Facilitated office communications by distributing mail, packages, faxes, and other correspondence in a timely manner.
Hair Stylist
Elements Hair Salon
06.2004 - 12.2016
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Distributed business cards outside of salon to generate new business.
- Educated clients on proper hair care and recommended products suited to their hair type.
Receptionist/Assistant
Elements Hair Salon
06.2001 - 12.2004
- Resolved customer problems and complaints.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Answered telephone calls to provide information and schedule new appointments.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared clients for hair cuts and styles with soothing shampoo work.
Education
Associates of Arts Degree - Foundations of Business
University of Phoenix
Phoenix, ArizonaSkills
- Detail-orientated
- Relationship building and management
- Problem-solving abilities
- Multitasking
- Time management abilities
Certification
- Cosmetology License - Michigan Board of Cosmetology
- Infection Control and Sterilization Certificate – Barbicide® or similar organizations.
- First Aid Certification – American Red Cross or American Heart Association.
- Bloodborne Pathogens Standard Training Certificate – Occupational Safety and Health Administration (OSHA).
- CPR/AED Certification – American Red Cross or American Heart Association.
Timeline
Hair Stylist
D. Marie Beauty
10.2023 - Current
Administrative Assistant
State of Michigan (MDOC)
06.2014 - Current
Hair Stylist
Elements Hair Salon
06.2004 - 12.2016
Receptionist/Assistant
Elements Hair Salon
06.2001 - 12.2004
- Cosmetology License - Michigan Board of Cosmetology
- Infection Control and Sterilization Certificate – Barbicide® or similar organizations.
- First Aid Certification – American Red Cross or American Heart Association.
- Bloodborne Pathogens Standard Training Certificate – Occupational Safety and Health Administration (OSHA).
- CPR/AED Certification – American Red Cross or American Heart Association.
Associates of Arts Degree - Foundations of Business
University of Phoenix
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