DON BLAKELY
Kingwood
Summary
Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Responsible and mature counterman who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Energetic Sales Associate with a solid understanding of the automotive industry. Excellent customer service, communication and listening skills.
Overview
23
23
years of professional experience
Work History
Parts Manager
Sterling McCall Buick GMC
04.2024 - Current
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
Parts Consultant/Assistant Manager
Sterling McCall Chevrolet
12.2015 - 03.2024
- Work with technicians to get vehicles in the service department in and out in a timely manner
- Order and pull parts for service technicians
- Conducted regular inventory audits, resulting in reduced discrepancies and improved stock accuracy.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Parts Consultant
Beck & Masten Buick GMC
05.2009 - 12.2015
- Work with service technicians to get vehicles in and out of the service department
- Worked with wholesale customers to meet their needs
- Worked the front parts counter to handle retail sales
- Worked with estimators in the body shop to get vehicles in and out quickly and efficiently
- Checked in and put away stock orders
- Handled credits with other dealers
Parts Consultant
Lawrence Marshall Chevrolet
09.2006 - 02.2009
- Work with technicians to get vehicles in and out of the service department
- Answered retail and wholesale calls
- Sometimes helped retail and wholesale customers on the front counter
- Now Closed
Warehouseman / Parts Consultant
Landmark Chevrolet
06.2004 - 09.2006
- Pull and package orders for delivery
- Handled receipts and money brought in by the delivery drivers
- Worked on the retail front counter
- I-45 North - Now Closed
Warehouseman
Davis Chevrolet
06.2002 - 06.2004
- Checked in and put away the daily orders
- Submitted the daily replenishment orders
- Cleaned the warehouse
- Maintained the warehouse
Education
High School Diploma -
Lutheran High North
Houston, Texas01.1994
Skills
- Excellent communication skills
- Detail oriented
- Quick learner
- Strong work ethic
- Friendly demeanor
- Superior organization ability
- Goal-oriented
- Inventory management
- Invoice processing
- Customer service
Timeline
Parts Manager
Sterling McCall Buick GMC
04.2024 - Current
Parts Consultant/Assistant Manager
Sterling McCall Chevrolet
12.2015 - 03.2024
Parts Consultant
Beck & Masten Buick GMC
05.2009 - 12.2015
Parts Consultant
Lawrence Marshall Chevrolet
09.2006 - 02.2009
Warehouseman / Parts Consultant
Landmark Chevrolet
06.2004 - 09.2006
Warehouseman
Davis Chevrolet
06.2002 - 06.2004
High School Diploma -
Lutheran High North
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