DON BLAKELY
Kingwood
Summary
Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Responsible and mature counterman who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Energetic Sales Associate with a solid understanding of the automotive industry. Excellent customer service, communication and listening skills.
Overview
23
23
years of professional experience
Work History
Parts Manager
Sterling McCall Buick GMC
Houston, TX
04.2024 - Current
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
Parts Consultant/Assistant Manager
Sterling McCall Chevrolet
Houston, TX
12.2015 - 03.2024
- Work with technicians to get vehicles in the service department in and out in a timely manner
- Order and pull parts for service technicians
- Conducted regular inventory audits, resulting in reduced discrepancies and improved stock accuracy.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Parts Consultant
Beck & Masten Buick GMC
Houston, TX
05.2009 - 12.2015
- Work with service technicians to get vehicles in and out of the service department
- Worked with wholesale customers to meet their needs
- Worked the front parts counter to handle retail sales
- Worked with estimators in the body shop to get vehicles in and out quickly and efficiently
- Checked in and put away stock orders
- Handled credits with other dealers
Parts Consultant
Lawrence Marshall Chevrolet
Hempstead
09.2006 - 02.2009
- Work with technicians to get vehicles in and out of the service department
- Answered retail and wholesale calls
- Sometimes helped retail and wholesale customers on the front counter
- Now Closed
Warehouseman / Parts Consultant
Landmark Chevrolet
Houston, TX
06.2004 - 09.2006
- Pull and package orders for delivery
- Handled receipts and money brought in by the delivery drivers
- Worked on the retail front counter
- I-45 North - Now Closed
Warehouseman
Davis Chevrolet
Houston, TX
06.2002 - 06.2004
- Checked in and put away the daily orders
- Submitted the daily replenishment orders
- Cleaned the warehouse
- Maintained the warehouse
Education
High School Diploma -
Lutheran High North
Houston, Texas01.1994
Skills
- Excellent communication skills
- Detail oriented
- Quick learner
- Strong work ethic
- Friendly demeanor
- Superior organization ability
- Goal-oriented
- Inventory management
- Invoice processing
- Customer service
Timeline
Parts Manager
Sterling McCall Buick GMC
04.2024 - Current
Parts Consultant/Assistant Manager
Sterling McCall Chevrolet
12.2015 - 03.2024
Parts Consultant
Beck & Masten Buick GMC
05.2009 - 12.2015
Parts Consultant
Lawrence Marshall Chevrolet
09.2006 - 02.2009
Warehouseman / Parts Consultant
Landmark Chevrolet
06.2004 - 09.2006
Warehouseman
Davis Chevrolet
06.2002 - 06.2004
High School Diploma -
Lutheran High North
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