Experienced with project management, process optimization, and strategic planning. Utilizes analytical thinking and effective communication to enhance organizational performance. Track record of implementing innovative solutions and leading teams to achieve operational success.
Overview
23
23
years of professional experience
Work History
Director of Operations
The Share Trust
07.2024 - Current
Senior level leader in the design and implementation of planning and strategic priority tracking, all aspects of human resource management, financial management and financial control, and organizational risk management. Teams spread across North America, Europe, Africa, and Asia. This role is key in managing operational relationships with key partner organizations through which on-the-ground work is accomplished carried out.
Melanesia Regional Operations/Grants Director
Wildlife Conservation Society
05.2022 - 06.2024
Oversaw the management of all grant-funded operations across Melanesia. Worked with country and regional teams to identify and implement efficiencies in the design, documentation and implementation of processes and internal systems while ensuring organizational policies and standards were in place, and legislative regulations followed. Mentored program teams with the goal of creating the next level of leadership. Assumed responsibility for all grant agreements, contracts, and grant-funded programs within the region. Ensured regional program administration was on track and supported country-level financial administration, including milestone tracking and reporting. Played a senior-level role in managing the PNG team through numerous extended temporary duty assignments.
Asia Director Operations
Compassion International
06.2018 - 04.2022
Led Asia-based operational management across Southeast and South Asia and provided top-level leadership to national directors, program teams, and partners. Built and led the management process of community development programming. Coached and mentored key senior-level staff members. Provided front line leadership in the process of establishing work in two new nations: Myanmar and Cambodia.
Executive Director
American Chamber of Commerce in Cambodia
03.2017 - 06.2018
Representative role among diplomats, government counterparts, and the private sector. Responsible for CSR among American international companies in Cambodia and the greater Mekong region, connecting them to appropriate development work. A large part of this work was focused on increasing the income stream for the individual and the organization and creating a sustainable system for continued economic growth. Expanded the membership of the Chamber, increased the budget, and mentored local staff to step in to my role at departure.
Executive Director
United Cerebral Palsy – Wheels for Humanity
06.2015 - 12.2016
Mentored the local National Director. Provided hands-on guidance for HR managers in the recruitment process for key staff positions. Created programs to assist disabled community members to access credit and start entrepreneurial endeavors. operational tools, and systems necessary to take the organization to the next stage towards operational excellence. Provided direct supervision and mentoring to Indonesian counterpart organizations in proposal development and grant management. International programming standards were established across all grant areas, technical work, financial, and operational management. Provided top-level guidance through the strategic planning process. Staff of 30.
National Director & CEO
Habitat for Humanity
10.2013 - 09.2014
Responsible for the organization's strategic plan and subsequent programming, staff restructuring, operational and programming reorganization. Established working relationships with provincial governors in three new provinces to expand community development reach. Managed quality assurance, ITC, and Human Resource Management redesign and rollout. Created and introduced management systems designed to allow the organization to absorb a doubling of the portfolio size and budget. Staff of 51 in four offices across Cambodia.
Director of Operations, Southeast Asia & Pacific
The Asia Foundation (TAF)
01.2009 - 09.2013
Led national-level operations throughout East Asia and the Pacific. Frequent field visits contributed to operational management across focus areas such as SME support, rural livelihoods, income generation, and economic development. I designed and managed the risk assessment and mitigation process for 19 country programs. Created management plans, budgets, and annual country plans for headquarters' review and approval. Budget of more than US$175 million in funding from Australia, USA, UK, Canada, Japan, and the EU. Asia-based staff of more than 600.
Deputy Chief of Party, Operations for Nepal Family Health Program
John Snow, Inc.
06.2004 - 06.2008
Responsible for donor compliance, HR, financial management, and reporting through the life of a Nepal-wide public health program funded by USAI, DFID, and KfW. Identified and partnered with 12 key local grantee organizations. Created and managed operations, systems, and policies to govern finances, administration, procurement and logistics, and human resource management for US$35 million six-year community health program with a staff of 195 technical, management and support positions across Nepal.
Mission Director
Mercy Corps
06.2002 - 10.2003
Represented the organization among counterparts in government, the diplomatic community, and NGOs. Proposed and secured $9 million USAID community public health award and managed grantees under this award, €4.5 million resettlement program with grantees, CDS1.5 million economic development award. Responsible for the management of Kosovo programming including SME support, agricultural value chains, micro-finance, agri-business development, minority business support services, women's entrepreneurial support, and health. Managed a staff of 67 and a program portfolio of more than US$12 million.
Education
MA - International Administration
SIT Graduate Institute
Brattleboro, Vermont
BA - Journalism
University of Houston
Houston, Texas
Skills
Operational improvement
Workflow oversight
Organizational strategy development
Execution of strategic initiatives
Languages
Cambodian
Limited Working
Korean
Limited Working
Timeline
Director of Operations
The Share Trust
07.2024 - Current
Melanesia Regional Operations/Grants Director
Wildlife Conservation Society
05.2022 - 06.2024
Asia Director Operations
Compassion International
06.2018 - 04.2022
Executive Director
American Chamber of Commerce in Cambodia
03.2017 - 06.2018
Executive Director
United Cerebral Palsy – Wheels for Humanity
06.2015 - 12.2016
National Director & CEO
Habitat for Humanity
10.2013 - 09.2014
Director of Operations, Southeast Asia & Pacific
The Asia Foundation (TAF)
01.2009 - 09.2013
Deputy Chief of Party, Operations for Nepal Family Health Program