Don Camacho
Lake Villa,IL
Summary
Dynamic leader with a proven track record at Domino's Pizza, enhancing customer satisfaction and team efficiency through strategic planning and conflict resolution. Skilled in bilingual communication and complex problem-solving, adept at mentoring staff and streamlining operations for optimal service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Dominos's Pizza
Deerfield, IL
11.2021 - Current
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with industry regulations and company policies.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Provided leadership during times of organizational change or crisis situations.
- Established processes to ensure efficient workflow throughout the organization.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Car Porter
Audi Dealership
Highwood, Illinois
03.2023 - 11.2023
- Detail washed the exterior of vehicles using soft cloths, brushes, detergents and disinfectants.
- Disinfected vehicle interiors with aerosol sprays or solutions.
- Responded promptly to customers' inquiries regarding car transportation services.
- Dusted interiors of vehicles using vacuum cleaners or compressed air hoses.
- Washed windows inside and outside of the vehicle using soapy water or special cleaning solutions.
- Moved vehicles to designated parking areas as directed by management.
- Applied waxes to automobiles' exteriors to protect paint finishes.
- Transported customer's cars to service area for repairs or maintenance work.
Education
High School Diploma -
Grayslake North Highschool
Grayslake, IL06-2023
Skills
- Conflict resolution
- Team leadership
- Complex Problem-solving
- Time management
- Staff management
- Strategic planning
- Bilingual/Multilingual
- Decision-making
Languages
Spanish
Professional
Certification
- I have completed Food Handlers along with other certifications required when working with food.
References
References available upon request.
Timeline
Car Porter
Audi Dealership
03.2023 - 11.2023
Manager
Dominos's Pizza
11.2021 - Current
High School Diploma -
Grayslake North Highschool