DON FIGGS III
ATLANTA,GA
Summary
Natural leader experienced in driving great team successes by coaching and motivating team members to increase operational efficiency and customer satisfaction. Record of performance in meeting sales and merchandising objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles. Results-oriented and collaborative professional seeking to advance knowledge and growth. Detail-oriented, attentive and decisive leader.
Overview
4
4
years of professional experience
Work History
Department Supervisor
The Home Depot
10.2023 - Current
- Promoted a culture of continuous improvement through frequent process reviews, open dialogue among team members about potential enhancements, and proactive implementation of changes.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Automated Logistical Specialist
U.S. Army Reserve Command
11.2019 - Current
- Streamlined logistical processes by implementing efficient inventory management systems.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Sales Associate
The Home Depot
01.2021 - 10.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Business Management
Clark Atlanta University
Atlanta, GABusiness Management
Kennesaw State University
Kennesaw, GASkills
- Drives Engagement
- Develops Talent
- Interpersonal Savvy
- Manages Complexity
- Business Insight
- Ensures Accountability
- Builds Networks
- Decision Quality
- Situational Adaptability
- Verbal Aptitude
Accomplishments
- Drove lumber sales, comping 1.2% YTD
- Increased top classes and skus
- Revised layout of product based on consumer preferences, catering to our customers and driving sales.
Timeline
Department Supervisor
The Home Depot
10.2023 - Current
Sales Associate
The Home Depot
01.2021 - 10.2023
Automated Logistical Specialist
U.S. Army Reserve Command
11.2019 - Current
Business Management
Clark Atlanta University
Business Management
Kennesaw State University