Don Saracino

• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
• Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
• Identified new revenue generation opportunities to maximize bottom-line profitability.
• Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
• Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
• Directed market expansions to propel business forward, meet changing customer needs.
• Procured and coordinated new resources to achieve sales targets within optimal timeframes.
• Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
• Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
• Established foundational processes for business operations.

Handled day to day customer service. Dispatched Technicians.

• Established, optimized and enforced business policies to maintain consistency across industry operations.
• Introduced new methods, practices and systems to reduce turnaround time.
• Trained and motivated employees to perform daily business functions.
• Maintained up-to-date administrative records to monitor operational conditions.
• Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
• Established foundational processes for business operations.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Managed large budgets, collaborating with other departments to eliminate redundancies.