Don Hill
Mesa,AZ
Summary
Strategic-thinking individual experienced in building and leading strong teams, turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality but also high standards and a strong desire for collaboration and team environment, mentality, and success.
Overview
36
36
years of professional experience
Work History
Division Pro Director
The Home Depot
12.2021 - Current
- Developed high-performing leaders and teams across 5 regions or 13 states by providing mentorship, guidance, and opportunities for professional growth.
- Provided direction to, and partnered with field/store level leaders to ensure execution of sales driving activities in 500+ stores .
- Developed and implemented successful strategies to achieve maximum results based on individual market dynamics across varying geographic territories.
- Ensured execution and accountability to stated goals for the business and teams. Celebrated success and important milestones while also addressing shortfalls.
- Collaborated with functional business partners to meet challenges head on, and provide solutions to the field and to the end customer to ensure brand loyalty.
Regional Pro Sales Manager
The Home Depot Inc
03.2006 - 12.2021
- Developed and led high performing sales teams through mentorship, guidance, and opportunity for professional development.
- Supported Regional Vice President as functional leader of Pro business in 118 stores, providing direction and partnership with DM field leaders.
- Partnered with local and corporate functional partners to address local market challenges and provide solutions to gain customer wallet share and ensure brand loyalty.
- Ensure execution and accountability for both company objectives and local initiatives to drive the business forward and exceed desired results.
Store Manager
The Home Depot Inc
09.1999 - 03.2006
- Oversaw all store operations for $50-$80M per year retail locations .
- Ensured flawless execution of company initiatives in merchandising, operations, fulfillment and staffing.
- Drove top notch customer service standards and product knowledge excellence within associate base of 200-300.
- Consistently developed best in class leaders (ASMs) who were then able to advance their careers and run stores
- Drove excellent operational controls to mitigate shrink/loss potential and ensure profitability.
Assistant Store Manager
The Home Depot Inc
03.1994 - 03.1999
- Oversaw all aspects of both merchandising and operational areas of retail store locations.
- Ensured Company and store objectives were executed consistently
- Achieved sales targets through in stock condition, staffing , and customer service levels
- Mentored and Developed Department Supervisors to reach next level.
Department Supervisor
The Home Depot
01.1992 - 03.1994
- Assigned tasks and established work schedules to staff to cover operational needs.
- Oversaw individual merchandising areas within retail store locations.
- Ensured ongoing product knowledge training within department teams.
- Write and conduct performance appraisals
- Place orders for merchandise backfill. Utilized sales reporting to understand demand. Maintain contact with vendors on overdue orders.
Sales Associate
The Home Depot Inc
09.1988 - 01.1992
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created customer loyalty
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Education
No Degree - Respiratory Therapy
Pima Community College
Tucson, AZHigh School Diploma -
Amphitheatre High School
Tucson05.1985
Skills
- Versatile professional sales leader with experience in leading large high performing internal/external sales teams, as well as retail store operations
- Strong communicator and collaborator with high business acumen, analytical & interpersonal skills
- Ability to lead and inspire sales associates to deliver results and achieve their highest potential
- Dedicated strategic problem solver Resourceful and persistent with strong work ethic
- Highly skilled in Building Strategy, Planning, Process & Operations
Accomplishments
- 5 time MVP belt award winner in Outside Sales Leadership
- Presidential Leadership Council Participant
Timeline
Division Pro Director
The Home Depot
12.2021 - Current
Regional Pro Sales Manager
The Home Depot Inc
03.2006 - 12.2021
Store Manager
The Home Depot Inc
09.1999 - 03.2006
Assistant Store Manager
The Home Depot Inc
03.1994 - 03.1999
Department Supervisor
The Home Depot
01.1992 - 03.1994
Sales Associate
The Home Depot Inc
09.1988 - 01.1992
No Degree - Respiratory Therapy
Pima Community College
High School Diploma -
Amphitheatre High School