- Computer Software
- Data analysis
- Martial Arts
- Camping
- Web Development and Design
Donald Poling
Grand Rapids,MI
Summary
Professional with strong and diverse background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
26
26
years of professional experience
Work History
Stocking and Truck Crew
Dollar Tree
06.2025 - Current
- Assisted in unloading and organizing merchandise from delivery trucks.
- Collaborated with team members to ensure timely unloading of trucks.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Sorted and properly arranged items.
- Maintained a clean and inviting retail environment that encouraged positive customer interactions.
- Assisted customers in finding the proper selections from the store, and navigated them to the correct department.
Crew Member
Domino's Pizza
08.2024 - 06.2025
- Prepared and assembled pizza orders efficiently, ensuring quality and accuracy.
- Operated point-of-sale system to process customer orders and handle transactions.
- Maintained cleanliness of kitchen and dining areas in compliance with health standards.
- Collaborated with team members to fulfill high-volume orders during peak hours.
Meat Department Associate
Meijer
08.2024 - 03.2025
- Assisted in maintaining product freshness and quality standards within meat department.
- Operated and maintained meat processing equipment, ensuring compliance with safety protocols.
- Collaborated with team members to achieve efficient stock rotation and minimize waste.
- Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
- Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
Delivery Driver
Amazon
10.2023 - 08.2024
- Ensured timely delivery of packages while adhering to safety regulations and traffic laws.
- Conducted vehicle inspections to maintain optimal performance and compliance with company standards.
- Managed route planning to enhance efficiency and minimize delivery times.
- Communicated with dispatch to provide updates on delivery status and address potential issues.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Maintenance Technician
McDonald's
05.2017 - 10.2022
- Performed preventive maintenance on kitchen appliances, improving overall operational efficiency.
- Troubleshot and repaired various mechanical, electrical, and plumbing issues in a timely manner.
- Trained new staff on equipment operation and basic troubleshooting techniques, enhancing team competence.
- Operated varied hand and power tools to complete repairs.
- Maintained cleanliness of work areas, ensuring compliance with health regulations.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Coordinated unloading of trucks, ensuring an efficient flow of materials into the freezer.
- Collaborated with management to optimize unloading schedules and resource allocation.
Crew Member
Hungry Howies Pizza & Subs
01.2016 - 05.2017
- Operated kitchen equipment to prepare high-quality pizzas and menu items efficiently.
- Collaborated with team members to ensure timely order delivery during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Crew Member
McDonald's
02.2015 - 01.2016
- Prepared menu items according to recipes, ensuring consistency and quality in presentation.
- Adapted quickly to changing demands during peak hours, maintaining service speed and accuracy.
- Managed multiple tasks simultaneously, to ensure all aspects of the kitchen and service areas functioned smoothly.
Crew Member
Manpower
02.2014 - 02.2015
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Crew Member
Sam's Club
01.2013 - 02.2014
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Stocked and organized shelving and displays to ensure accessibility for the customers.
Manager
McDonald's
02.2000 - 09.2003
- Supervised daily operations to ensure adherence to quality and service standards
- Trained and mentored team members on food safety protocols and customer service
- Streamlined inventory management processes to reduce waste and improve efficiency
- Implemented new scheduling system that enhanced staff productivity and service speed
- Prepared and cooked food items according to standardized recipes.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with orders, ensuring accurate and timely service.
- Operated point-of-sale system for processing transactions efficiently.
Crew Member
McDonald's
06.1999 - 09.2000
- Operated the cash register to ring up the final bill and process various forms of payment.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
Education
High School Diploma -
Independent Study (Homeschooled)
Casnovia, MI01-1999
Skills
- Customer service
- Work ethic and integrity
- Management and cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Product knowledge and restocking
- Staff training
- Basic math
- Inventory ordering and management
- Point-of-sale operation
- Food safety compliance
- Equipment maintenance
- Merchandise organization
- Truck unloading
Interests
Timeline
Stocking and Truck Crew
Dollar Tree
06.2025 - Current
Crew Member
Domino's Pizza
08.2024 - 06.2025
Meat Department Associate
Meijer
08.2024 - 03.2025
Delivery Driver
Amazon
10.2023 - 08.2024
Maintenance Technician
McDonald's
05.2017 - 10.2022
Crew Member
Hungry Howies Pizza & Subs
01.2016 - 05.2017
Crew Member
McDonald's
02.2015 - 01.2016
Crew Member
Manpower
02.2014 - 02.2015
Crew Member
Sam's Club
01.2013 - 02.2014
Manager
McDonald's
02.2000 - 09.2003
Crew Member
McDonald's
06.1999 - 09.2000
High School Diploma -
Independent Study (Homeschooled)