Don Rosenbalm
Bend,OR
Summary
Committed to quality customer service. I have received multiple awards for my customer service, and have 20+ years in the retail field. My dedicated approach to providing exceptional customer service has made customers seek me out to provide service for them. I am eager to apply my award winning customer service at your facility.
Overview
14
14
years of professional experience
Work History
Home Electronics Associate
Fred Meyer
06.2016 - Current
- Provide customer assistance to customers, explain the benefits of the products to aid customer on buying what suite the need of the customer, ring in sale as customer is ready to purchase product.
- General Clean up, monitor inventory and replenish stock as needed, work freight to keep inventory high.
- Prep tills for use in the department, and close till at end of shift.
Merchandiser
Home Depot
05.2015 - 03.2016
- Maintain and stock the bays, check that the bay is set to the plan sent by corporate, and provide customer service
Deli Associate
Walmart
05.2015 - 06.2015
- Serve Customers, cook food that was needed, and provide customer assistance at the meat counter
Front End Cashier
Walmart
08.2010 - 05.2015
- Give customers direction and assistance on products and service, work the register to check customers out, work at the service Desk to help with returns and give Money orders and money services
- Bring items from backroom to sales floor as needed, train new cashiers, and trained on self-check registers
Education
Advanced Electronics -
CareerCom Business School
Sparks, NV01.1987
AAS diploma - Electronics Technology
Truckee Meadows Community College
Sparks, NV01.1984
High School Diploma -
San Fernando Valley Academy
Northridge, CA01.1980
Skills
- Cahier training- 20 years in the field
- Awards in customer service
- Customer Service
- Customer Needs Assessment
- Honest and Dependable
Accomplishments
- 01/01/88, Customer Service award at Osco Drug
- 01/01/07, Award for outstanding service at ISKY/TRG call center
- 11/01/10, Walmart November associate of the month for outstanding customer service
- 09/01/14, Walmart September associate of the month for outstanding customer service
References
- Kevin White, 541-977-7818, 6100 Brosterhous Rd Unit 532, Bend, OR, 97702
- Ralle Johnson, 541-604-4009, 4949 NW Homestead Way, Redmond, OR, 97756
- Phil Kohfeld, 503-290-9068, 2434 SW 34th, Redmond, OR, 97756
- Darrin Bierwagen, 503-863-9172, 4907 SW Umatilla Ave, Redmond, OR, 97756
- Terry Trout, 541-678-3768, 2804 19th, Redmond, OR, 97756
Outstanding Customer Service
- I have received multiple acknowledgements of my outstanding customer service.
- I received a certificate of achievement for completing the observers course when in search and rescue between 1984 and 1997
- I got a certificate of completion for going to the trade school "Career Com" after receiving my AAS
- I graduated from Truckee Meadows Community College with an AAS in Electronics Technology
Timeline
Home Electronics Associate
Fred Meyer
06.2016 - Current
Merchandiser
Home Depot
05.2015 - 03.2016
Deli Associate
Walmart
05.2015 - 06.2015
Front End Cashier
Walmart
08.2010 - 05.2015
AAS diploma - Electronics Technology
Truckee Meadows Community College
High School Diploma -
San Fernando Valley Academy
Advanced Electronics -
CareerCom Business School