Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
cycling, camping, hiking, exploring, reading, discussion, novelty
Timeline
AdministrativeAssistant

DON SALISBURY

Administrative Assistant
Albuquerque,NM

Summary

  • Summary of Don Salisbury Able to work across multiple teams in a diverse environment or independently. Utilizing the knowledge, skills and abilities of myself and others I and my teams are able to come up with innovative and diverse ways of problem solving and client satisfaction while attaining measurable performance goals. I am looking for a position with growth potential in a fast-paced environment.
  • Financial Service Associate with background in sales and understanding of how to build client loyalty. Dependable professional with dynamic communication skills. Proven success in streamlining production processes for optimized support and clear work objectives.
  • Enthusiastic caregiver eager to contribute to children's self-worth through hard work, attention to detail, active listening and excellent organizational skills. Clear understanding of multidisciplinary learning and finding the right learning strategy for your child and training in early, middle and late behavioral and educational needs. Motivated to learn, grow and excel in service to your children's happiness, development and success.

Overview

3
3
Certifications
6
6
years of post-secondary education
20
20
years of professional experience

Work History

Defined Contributions Representative I

FIDELITY INVESTMENTS
Albuquerque, NM
05.2019 - Current
  • Responsible for adhering to departmental metrics.
  • Utilization of online database – memorization of pathways to info, not the info itself which is subject to change.
  • Customer satisfaction through recognition of issue, ownership, confident language and tone, controlling the conversation, continual checks for understanding, rapport & adhering to quality and safeguard metrics.
  • Self-paced continuing education.

Customer Service Representative

HOME DEPOT
Albuquerque, NM
04.2016 - 04.2019
  • Order gathering, inputting and working between software as well as contacting outside the Home Depot suppliers to deliver to consumers the products they request as well as provide them with the best cost options.
  • As part of order procurement and fulfillment, responsible for order accuracy in terms of input and providing consumers with accurate cost and time scope estimates as well as delivering to the Home Depot of choice or their job site.
  • Finding customers, Inquiring as to their needs, Respecting their requests, Solving their problems and Thanking them for their patronage.

Special Education Science Teacher

ALBUQUERQUE PUBLIC SCHOOLS, ERNIE PYLE MIDDLE SCHOOL
Albuquerque, NM
08.2014 - 08.2015
  • Developed and implemented lesson plans that were in line with the State Department of Education standards, APS Board of Education goals and individual students’ IEP plans.
  • Coordinated with parents and support personnel to help students with individual health, learning, and behavioral issues.
  • Met the varying needs of individual students to help ensure that they achieved curriculum goals and state standards.
  • Provided direction and materials for classroom aides and Educational Assistants to build an effective classroom team.

Family Farm Aide

Pearson Enterprises
Fort Dodge, IA, IA
06.2008 - 08.2014
  • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
  • Inspected fields for crop condition and disease.
  • Monitored inventories of animal feed to maintain smooth farm operations.
  • Administered feed supplements to pigs and cows.
  • Culled sick and dying livestock to prevent viral pandemic.

Customer service

TUCANOS BRAZILIAN GRILL
Albuquerque, NM
06.2000 - 08.2008
  • Responsible for the satisfaction of the customer through continual inquiry of needs and rapport.

Education

Master of Business Administration (MBA) - Business Administration & Project Management

University of Phoenix
Albuquerque, NM
06.2011 - 08.2012

Bachelor of Arts - Political Science & Economics

University of New Mexico
Albuquerque, NM
08.2004 - 06.2008

Special Education Teaching Certificate - Education of Individuals in Middle School Special Education Programs

Central New Mexico Community College
Albuquerque, NM
08.2013 - 08.2014

Skills

Client servicing

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Software

Microsoft Office Suite

Certification

Special Education Teaching Certificate

Interests

Literature, art, active listening, discussion, domestic & international affairs, development

cycling, camping, hiking, exploring, reading, discussion, novelty

These hobbies are not distractions from the life's ceaseless tasks. Instead, they are tasks I can use to relax, to be mindful and appreciative of my world. These hobbies have their own goals in terms of effort exerted, destination of mind and physical location. There is no escape from one's life but we are afforded the luxury to do whatever we choose to do. This freedom of choice and action through hobby is what liberates me from the stresses that come from interacting with that which you cannot control.

Timeline

Defined Contributions Representative I

FIDELITY INVESTMENTS
05.2019 - Current

Customer Service Representative

HOME DEPOT
04.2016 - 04.2019

Special Education Science Teacher

ALBUQUERQUE PUBLIC SCHOOLS, ERNIE PYLE MIDDLE SCHOOL
08.2014 - 08.2015

Special Education Teaching Certificate - Education of Individuals in Middle School Special Education Programs

Central New Mexico Community College
08.2013 - 08.2014

Master of Business Administration (MBA) - Business Administration & Project Management

University of Phoenix
06.2011 - 08.2012

Family Farm Aide

Pearson Enterprises
06.2008 - 08.2014

Bachelor of Arts - Political Science & Economics

University of New Mexico
08.2004 - 06.2008

Customer service

TUCANOS BRAZILIAN GRILL
06.2000 - 08.2008
DON SALISBURYAdministrative Assistant