DONA ROGERS
WESTBROOK,CT
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
36
36
years of professional experience
Work History
Sales Manager
Kays Hallmark
04.2015 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
Warehouse Worker
Old Glory
03.2012 - 03.2015
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Assembly Line Worker
Roto Frank Of America
09.1987 - 07.2009
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Assisted quality assurance by inspecting items and removing defective parts.
- Completed durable assemblies and subassemblies with hand and power tools.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Followed outlined specifications to implement assembly plans.
Education
Valley Regional High School
Deep River, CT06.1974
Skills
- Goals and Performance
- Market and Competitive Analysis
- Sales Expertise
- Product Knowledge
Timeline
Sales Manager
Kays Hallmark
04.2015 - 08.2023
Warehouse Worker
Old Glory
03.2012 - 03.2015
Assembly Line Worker
Roto Frank Of America
09.1987 - 07.2009
Valley Regional High School