Summary
Overview
Work History
Education
Skills
Timeline
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Donald Betts

Browns Mills,NJ

Summary

Dynamic professional with a proven track record at Signature INC, excelling in account management and client relations. Recognized for enhancing client satisfaction through exceptional service and strong relationship-building skills. Adept at training and mentoring teams, fostering collaboration, and achieving performance goals while maintaining a positive attitude.

Overview

6
6
years of professional experience

Work History

Delivery Driver

GrubHub
03.2019 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Account Manager

Signature INC
01.2024 - 01.2025
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.

Shift Supervisor

Starbucks Corporation
10.2021 - 01.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Education

Associate of Science - Psychology

Rowan College At Burlington County
Pemberton
12-2025

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Training and mentoring
  • Customer service
  • Account management
  • Client relations
  • Goals and performance
  • Networking skills

Timeline

Account Manager

Signature INC
01.2024 - 01.2025

Shift Supervisor

Starbucks Corporation
10.2021 - 01.2024

Delivery Driver

GrubHub
03.2019 - Current

Associate of Science - Psychology

Rowan College At Burlington County

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