DONALD B. PASTOR

• A proven expert in automotive and RV sales, financing, and management leadership with more than two decades experience setting the standard while constantly adapting to changes in technology, regulations, and consumer demands. Sales Management
• Consistently achieve market-leading CSI of 90% and customer retention rate 40% year over year through dedication to high customer service standards and pioneering of one-touch customer-driven sales process
• Developed and implemented high-value follow-up systems to maximize client satisfaction and retention
• Expert at capturing existing customers already entering the dealer showroom, previously lost through lack of finance penetration Business Growth
• Blueprinted and developed several dealerships at different stages
• Maximized new dealerships’ full potential at locations across the country
• Grew from two smaller dealer points to more than a dozen, housing 23 franchises Expanded Financing
• Designed business practices to reduce transaction time from 2-3 days to one hour, saving tens of thousands of dollars per month
• Eliminated paper transactions while converting to electronic records, allowing millions of dollars in working capital to be invested immediately
• Pioneered stand-alone, sub-prime department through consistent and aggressive promotion of high-volume special needs financing
• Combined a prime, near-prime and sub-prime approach to vehicle marketing and sales, maximizing every dollar spent
• Developed and maintained relationships with banks and captive lenders
• Created virtual finance departments capable of accepting customer applications and information 24/7, dramatically increasing residual value of every advertising dollar spent

Professional finance leader with extensive experience in financial planning, budgeting, and analysis. Known for driving financial performance and fostering collaborative team environments. Reliable and adaptable, focused on delivering results through strategic financial management.

Finance professional with proven track record in financial analysis, strategic planning, and risk management. Adept at leading cross-functional teams to drive operational efficiency and profitability. Strong communication and leadership skills ensure adaptability to changing environments and reliable performance under pressure. Skilled in budget management, financial reporting, and regulatory compliance.

Motivated Director of Finance promoting more than 25 years of proficiency in identifying and analyzing trends and partnering with other departmental leaders. Action-oriented individual with experience tracking actual business results against plans, including acquisitions. Offering exceptional issue resolution and staff training skills.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Diligent Finance Director with strong background in financial management and strategic planning. Successfully led financial transformations and optimized budgeting processes. Demonstrated expertise in financial analysis and team leadership.

• National Auto Dealer Association
• Syracuse Auto Dealer Association
• Rochester Business Alliance
• Rochester Auto Dealer Association
• Federal Lending Compliance
• Truth in Lending
• OFAC
• Finance-Certified