Donald Brister
Crockett
Summary
Detail-oriented office assistant with strong skills in data entry and organization. Proven ability to support team operations and enhance customer satisfaction through effective communication.
Overview
6
6
years of professional experience
Work History
Office Assistant
Dick Murchison Accounting
Crockett, TX
04.2023 - Current
- Utilized software tools for data entry and processing to ensure accuracy in records management.
- Collaborated closely with other administrative staff members to ensure seamless coordination of essential back-office functions.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed payroll for various businesses, ensuring accuracy and timeliness of payments.
Medical Insurance Biller
Crockett Medical Center
Crockett, TX
03.2022 - 04.2023
- Processed and submitted medical claims to insurance payers for timely reimbursement.
- Verified patient information and insurance coverage to ensure billing accuracy.
- Resolved discrepancies in claims through effective communication with healthcare providers and insurance companies.
- Utilized electronic health record systems to maintain accurate billing records and documentation.
- Collaborated with clinical staff to clarify coding requirements for services rendered.
- Boosted customer satisfaction through professional handling of patient inquiries regarding billing matters and insurance coverage.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Behavioral Health Assistant
Lufkin State Supported Living Center
Pollock, Tx
02.2020 - 12.2021
- Facilitated daily living activities to enhance residents' independence and overall well-being.
- Observed and documented residents' behavioral patterns to support individualized care plans.
- Assisted in crisis management by de-escalating potentially volatile situations effectively.
- Provided compassionate support to patients and families, offering resources and education to help them better understand their conditions and treatment options.
- Developed strong rapport with patients through active listening skills and genuine empathy for their struggles, establishing trust necessary for successful therapeutic relationships.
- Maintained detailed documentation of patient progress, ensuring accurate records were available for ongoing care coordination efforts among the healthcare team.
Education
Associate of Science - Embalming/Funeral Directing
Dallas Institute of Funeral Science
Dallas, Tx03-2019
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Filing and data archiving
- Documentation and reporting
Timeline
Office Assistant
Dick Murchison Accounting
04.2023 - Current
Medical Insurance Biller
Crockett Medical Center
03.2022 - 04.2023
Behavioral Health Assistant
Lufkin State Supported Living Center
02.2020 - 12.2021
Associate of Science - Embalming/Funeral Directing
Dallas Institute of Funeral Science