Donald Brown
Santa Monica
Summary
I have over 25 year's in the security industry with dynamic security professionalism with extensive experience at working in the Executive Suites, Logistics, Warehousing, and Event Staff excelling in emergency response and conflict de-escalation. Proven track record in enhancing safety protocols and fostering strong relationships with stakeholders. Skilled in incident reporting and CCTV surveillance, ensuring a secure environment for all. Committed to maintaining high standards of service and safety.
Overview
13
13
years of professional experience
Work History
Security Officer
GardaWorld Security
01.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises, and kept homeless persons off property.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures, as well as vendor deliveries and inquiries.
Custodian
LAWA-Los Angeles World Airports
01.2019 - 01.2021
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- I worked as an essential worker during the 2020 corona-virus pandemic, sanitizing, spraying, and disinfecting all terminals at the LAX airport.
Security Officer
Brosnan Security
12.2015 - 01.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Director of Security
GSG Security
02.2012 - 12.2015
- Established strong communication channels between departments on matters related to safety and security concerns, fostering collaboration among stakeholders.
- Constructed incident-reporting mechanisms for staff members which streamlined information flow during emergencies or crisis situations.
- Reviewed existing policies and procedures to identify areas for improvement, streamlining processes without sacrificing effectiveness or compliance standards.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Trained officers on fire, life, and safety procedures and how to safely handle evacuation's for earthquakes, fires, and riots in or around the surrounding building's.
Education
Associate of Science - Business Management
El Camino College
Torrance, CA06-1990
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Conflict de-escalation
- Superior customer service
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Security screenings
Timeline
Security Officer
GardaWorld Security
01.2021 - Current
Custodian
LAWA-Los Angeles World Airports
01.2019 - 01.2021
Security Officer
Brosnan Security
12.2015 - 01.2019
Director of Security
GSG Security
02.2012 - 12.2015
Associate of Science - Business Management
El Camino College
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