Accomplished Senior Project Manager with expertise in Quality Assurance, Client Relations, and Vendor Management. Achieved a 30% reduction in Time to Revenue through refined project management processes.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Senior Implementation Project Manager
Transflo
Tampa
02.2021 - 01.2026
Managed implementation of Transflo Workflow AI SaaS solution for Broker and Factor customers in shipping industry.
Developed Work Breakdown Structure Templates, including tasks, duration estimates, and dependencies for Workflow AI product.
Collaborated with third-party vendors to establish engagement procedures and service level agreements.
Achieved 30% reduction in Time to Revenue within one year through refined project management procedures.
Received ratings of 9 or above on all Customer Satisfaction Surveys during project lifecycle. (1-10 Scale)
Project Manager, PMO
MobileTec
Tampa
05.2018 - 02.2021
Managed multiple projects implementing Public Safety Software solutions valued from $250K to over $1M.
Collaborated with development team to refine Gap Analysis Process, achieving 40% reduction in change requests.
Established comprehensive PMO Policies and Procedures to ensure project consistency and quality.
Project Manager
AT&T
Atlanta
02.2013 - 03.2018
Managed multiple projects within AT&T U2L Program to migrate applications from UNIX to LINUX environment.
Successfully deployed over 30 projects, adhering to approved schedules and budgets.
Achieved 100% compliance on all Sarbanes-Oxley audits.
Utilized Waterfall and Agile methodologies to enhance project delivery efficiency.