Donald Carns
SALES PROFESSIONAL
WINTER HAVEN,FL
Summary
Experienced with identifying and capitalizing on sales opportunities to drive revenue growth. Utilizes effective communication and negotiation techniques to build strong client relationships and close deals. Knowledge of market trends and customer needs ensures tailored solutions and high client satisfaction.
Overview
44
44
years of professional experience
Work History
Independent Sales Consultant (SEMI-RETIRED)
Self Employed Services
09.2021 - Current
- Managed client accounts effectively, addressing concerns promptly and ensuring repeat business opportunities.
- Exceeded sales targets consistently by actively prospecting new leads and maintaining a high level of activity.
- Conducted comprehensive product demonstrations, ensuring clients understood the benefits and value of the products offered.
General Manager
National Sales and Leasing Inc.
06.2003 - 08.2020
- Launched targeted promotions that attracted new customers and increased repeat business from existing clientele.
- Spearheaded continuous improvement initiatives aimed at enhancing operational efficiency across all aspects of the business unit.
- Conducted market research to identify new opportunities, leading to the expansion of the company''s product line.
- Increased sales revenue by implementing innovative strategies and fostering strong relationships with clients.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Sales Manager
42nd Street Auto Truck & Parts Sales
01.1996 - 05.2003
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
GSM, General Sales Manger ( started as a salesman
Egan Buick Datsun Inc.
Kankakee, Il.
02.1981 - 05.1995
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
Education
High School Diploma -
Crown Point High School
Crown Point, IN 05.2001 -
Skills
Sales Closure Expertise
Skilled Negotiator
Skilled in Overcoming Resistance
Contract drafting
Transaction Completion
Cold calling expertise
Problem-solving abilities
Customer satisfaction
Multitasking Abilities
Excellent communication
Cash handling
Self motivation
Product knowledge
Decision-making
Sales presentations
Multitasking
Problem-solving
Effective negotiation
Objection handling
Persuasive presentation
Territory management
Customer engagement
Team leadership
Deal closing
Timeline
Independent Sales Consultant (SEMI-RETIRED)
Self Employed Services
09.2021 - Current
General Manager
National Sales and Leasing Inc.
06.2003 - 08.2020
High School Diploma -
Crown Point High School
05.2001 -
Sales Manager
42nd Street Auto Truck & Parts Sales
01.1996 - 05.2003
GSM, General Sales Manger ( started as a salesman
Egan Buick Datsun Inc.
02.1981 - 05.1995