Donald Chaffin Jr
Decatur,United States
Summary
Dynamic professional with a proven track record in sales strategy development and inventory management at Superior Tires. Adept at enhancing customer engagement and optimizing stock levels, resulting in improved client retention. Strong communicator and problem-solver, skilled in invoice processing and fostering team collaboration for operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tire Sales Manager
Superior Tires
03.2025 - Current
- Assisted customers in selecting appropriate tire products based on vehicle specifications.
- Maintained organized inventory of tire stock and processed incoming shipments efficiently.
- Learned and utilized point-of-sale systems for transaction processing and customer service support.
- Collaborated with team members to ensure timely response to customer inquiries and needs.
- Supported promotional activities, enhancing customer engagement through effective communication strategies.
- Observed sales techniques of experienced staff, adapting best practices for improved performance.
- Reported any process and equipment problems to maintenance staff to schedule repairs, notifying other personnel as required.
- Conducted routine maintenance checks on display tires to ensure presentation quality and safety compliance.
- Participated in training sessions to understand tire safety standards and product knowledge comprehensively.
Distribution Manager
OTC Services
02.2020 - 03.2022
- Managed daily operations of distribution center, ensuring timely delivery of products to clients.
- Developed and implemented inventory control procedures to optimize stock levels and reduce waste.
- Coordinated logistics for inbound and outbound shipments, enhancing operational efficiency.
- Analyzed distribution metrics to identify areas for process improvement and cost reduction.
- Established strong relationships with vendors to negotiate favorable terms and streamline procurement processes.
- Established clear communication channels with sales teams to improve coordination between departments, resulting in smoother workflows throughout the organization.
- Increased client retention by providing superior customer service.
- Reviewed transportation invoices for accuracy, identifying discrepancies and ensuring prompt resolution.
Lead Diesel Technician
Leprechaun Legion
01.2018 - 05.2020
- Oversaw daily operations of diesel repair and maintenance teams, ensuring efficient workflow and adherence to safety protocols.
- Diagnosed complex mechanical issues using advanced diagnostic tools, enhancing troubleshooting accuracy and reducing downtime.
- Mentored junior technicians, providing training on best practices for diesel engine repair and maintenance procedures.
- Implemented preventive maintenance programs, improving equipment reliability and extending service life of fleet vehicles.
- Resolved warranty claims swiftly by coordinating with manufacturers'' representatives to ensure proper documentation and processing procedures were followed.
- Streamlined workflow for increased efficiency by optimizing diagnostic procedures and repair processes.
- Collaborated with management to develop training programs, resulting in higher technical proficiency among technicians.
- Removed components and completed repairs or installed new replacements.
Education
High School Diploma -
Harry S Truman
The Bronx, NY06-2007
Certificate - Automotive Technology
New York Automotive And Diesel Institute.
Jamaica, NY06.2013
Skills
- Invoice processing
- Inventory management
- Sales strategy development
- Pricing strategy
Certification
- CST - Certified Service Technician
Timeline
Tire Sales Manager
Superior Tires
03.2025 - Current
Distribution Manager
OTC Services
02.2020 - 03.2022
Lead Diesel Technician
Leprechaun Legion
01.2018 - 05.2020
Certificate - Automotive Technology
New York Automotive And Diesel Institute.
High School Diploma -
Harry S Truman
Similar Profiles
Preston FullerPreston Fuller
Oil Change Technician at Tires Tires Tires Auto Service & Tire CenterOil Change Technician at Tires Tires Tires Auto Service & Tire Center
Randall MickaRandall Micka
Courtesy Shuttle Driver at Tires, Tires,TiresCourtesy Shuttle Driver at Tires, Tires,Tires
Lisa DeshazoLisa Deshazo
Office Manager at Pulaski TiresOffice Manager at Pulaski Tires
Bilqis ShahidBilqis Shahid
housekeeper at hakahousehousekeeper at hakahouse
Landon SearcyLandon Searcy
Assistant Technology Manager at Mobile Marketing InstitutionAssistant Technology Manager at Mobile Marketing Institution