Donald Clark
Willingboro
Summary
Accomplished General Manager recognized for driving efficiency and enhancing team performance. Experienced in analyzing sales data and implementing strategic adjustments to boost profitability and service quality.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
Yum and Chill
Toms River
06.2025 - Current
- Managed daily operations to ensure smooth service delivery and customer satisfaction.
- Developed and implemented staff training programs to enhance team performance and efficiency.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve profitability.
- Analyzed sales data to identify trends, informing menu adjustments and promotional strategies.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment for staff and customers.
- Fostered a positive work culture through effective team-building activities and regular feedback sessions.
Training Store/ Multi Unit Manager
Gcwen
Eatontown, NJ
08.2006 - 06.2025
- Oversaw operations across multiple locations, ensuring consistency in service quality and operational standards.
- Developed and implemented training programs to enhance team performance and customer engagement.
- Analyzed sales data to identify trends, driving strategic adjustments to improve profitability.
- Fostered strong relationships with vendors, negotiating contracts that reduced costs while maintaining quality.
- Streamlined processes to increase efficiency, resulting in improved workflow across all units.
- Mentored management teams, promoting leadership growth and operational excellence throughout the organization.
- Conducted regular performance evaluations, providing constructive feedback to enhance team productivity.
Education
Bachelor of Arts - Journalism And Mass Communication
Long Island University
Brooklyn, NY06-1977
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
Certification
2 time Training Store Manager Certificate
First At Vale Management Wendy's Franchise Group
Second Training Store Manager Promotion and Certificate for
Gcwen another Wendy's Franchise Group
Lunch Pail Certificate for . The Hardest Worker Manager for
Gcwen,
Timeline
General Manager
Yum and Chill
06.2025 - Current
Training Store/ Multi Unit Manager
Gcwen
08.2006 - 06.2025
Bachelor of Arts - Journalism And Mass Communication
Long Island University