Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donald Crespo

Seattle,WA

Summary

A Dedicated employee, experienced in all environments. Focused and collaborative team player, skillful in communicating and translating customer requests. Exceptional multitasking and time management abilities. Leading a team and resolving technical issues that require critical thinking. Devoted to offering the best custer support and quality service.

Overview

8
8
years of professional experience

Work History

Cook

Tracyton Public House
Bremerton, WA
05.2022 - Current
  • Tracked inventory levels of all products used in the kitchen on a daily basis.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.

Technical Support Representative

Staples
Sonora, CA
01.2019 - 05.2022
  • Troubleshot customer inquiries related to software and hardware issues.
  • Documented all activities related to technical support including processes, updates, changes made.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Performed inventory counts as needed on electronic items within assigned departments.

Electronics Repair Technician

UBreakiFix
Santa Clara, CA
03.2016 - 12.2019
  • Conducted tests to ensure that equipment was functioning properly after repairs were completed.
  • Diagnosed and repaired hardware issues related to malfunctioning components such as motherboards, processors, memory modules, power supplies, hard drives, optical drives, video cards, sound cards and network cards.
  • Installed, set up and repaired devices and system components.
  • Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.

Education

GED -

Tacoma Community College
Tacoma, WA
12-2013

Skills

  • Customer Service
  • Technical Knowledge
  • Troubleshooting Expertise
  • Team Supervision
  • Client Service

Timeline

Cook

Tracyton Public House
05.2022 - Current

Technical Support Representative

Staples
01.2019 - 05.2022

Electronics Repair Technician

UBreakiFix
03.2016 - 12.2019

GED -

Tacoma Community College
Donald Crespo