Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Donald Evans

Arcadia

Summary

With a proven track record at USAS/Guarda World, I excel in security operations and customer service, enhancing safety and client satisfaction. Skilled in emergency management and superior customer service, I've effectively managed critical situations and fostered positive environments. My expertise also spans shipping logistics and promotional strategies, driving operational excellence and business growth.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Online Reseller

Self
01.2021 - Current
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Researched products with high demands to meet customer wants.
  • Established and maintained e-commerce website to promote and sell products.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Resolve customer disputes courteously to enhance customer satisfaction.

Security Officer

USAS/Guarda World
10.2016 - 01.2021

Security Officer for DeSoto Memorial Hospital

  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Correctional Officer

DeSoto Correctional Institutions
10.1998 - 06.2020
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Observed behavior of residents individually and in groups.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.

Site Security Officer

Weiser Security
07.2015 - 10.2016
  • Gate Security for warehouse.
  • Contributed to a positive work environment by regularly recognizing outstanding performance among fellow security officers.
  • Ensured compliance with all relevant regulations and company policies through diligent record-keeping practices and routine audits.
  • Maintained accurate records of all security-related incidents, ensuring accountability and providing valuable data for future improvements.

Asset Protection

Shield Security
06.2014 - 07.2015
  • Reviewed incident reports regularly, identifying trends in loss patterns to inform proactive asset protection strategies.
  • Store Security for Sav-a-lot Grocery

Site Security Officer

Allied Security
01.2013 - 06.2014
  • Maintained accurate records of all security-related incidents, ensuring accountability and providing valuable data for future improvements.
  • Optimized the use of surveillance systems, enhancing overall site visibility and monitoring capabilities.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Examined doors, windows and gates to verify security.
  • Coordinated responses to emergency situations, effectively minimizing damage or loss to property and personnel.

Laborer

DeSoto Groves
12.1993 - 10.1998
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Used variety of hand and power tools to complete tasks.
  • Followed instructions and safety protocols while operating machinery and equipment.

Grocery Stocker

Winn-Dixie
01.1993 - 12.1993
  • Stocked designated items on shelves, end caps
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Kept work areas neat, clean and free from debris.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Fast Food Worker

Burger King
06.1990 - 08.1993
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Expedited food preparation tasks such as chopping vegetables, grilling meats, and assembling sandwiches to meet high demand while maintaining quality standards.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

Education

High School Diploma -

DeSoto County High School
Arcadia, FL
06.1991

Skills

  • Product description writing
  • Tax and legal compliance
  • Promotional strategies
  • Shipping and logistics
  • Security guard license
  • General security
  • Detail-oriented
  • Superior customer service
  • Patrol operations
  • Emergency management
  • Security training
  • Visitor management

Certification

  • State of Florida Security License
  • Florida Department of Law Enforcement Correction Academy

Timeline

Online Reseller

Self
01.2021 - Current

Security Officer

USAS/Guarda World
10.2016 - 01.2021

Site Security Officer

Weiser Security
07.2015 - 10.2016

Asset Protection

Shield Security
06.2014 - 07.2015

Site Security Officer

Allied Security
01.2013 - 06.2014

Correctional Officer

DeSoto Correctional Institutions
10.1998 - 06.2020

Laborer

DeSoto Groves
12.1993 - 10.1998

Grocery Stocker

Winn-Dixie
01.1993 - 12.1993

Fast Food Worker

Burger King
06.1990 - 08.1993

High School Diploma -

DeSoto County High School
Donald Evans