Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic
DONALD FISHER

DONALD FISHER

Moyock,NC

Summary

With over 39 years of experience instructing I have always strived to teach course information and build students' lifelong skills. I have proven results in creating a vibrant teaching atmosphere and consistency supporting students through openness and transparency. As an engaged educator I have always maintained the highest standards of classroom and Zoom instruction as evidenced and documented by my students via the "www.ratemyprofessors.com" Web Site. I am a seasoned and enthusiastic professional with 9 years of comprehensive experience at TCC educating students in college-based settings. Highly-qualified Adjunct Professor specializes in computer networking and hardware and software integration. I have extensive exposure as an excellent public speaker addressing high ranking U.S Navy captains and admirals including as a classroom administrator. Background includes approx 20 years of experience in postsecondary education.

Work History

Online Adjunct Professor

Tidewater Community College - Portsmouth Campus
Chesapeake, VA
2014 - 2023
  • Certified U.S. Navy instructor in computer systems installed on U.S Navy ships in 1985 whereby assigned as the commands training representative for all ships in the U.S and overseas including hardware and software
  • Credentialed Adjunct Professor at Tidewater Community College since 2004 until present (2023)
  • Certified On-Line remote Zoom instructor via on line certification program provided by the college
  • Taught Tidewater Community College (TCC) ITN-101 CompTIA Network + N10-008 course curriculum via Canvas LMS
  • Taught TCC course ITN-106 Microcomputer Operating Systems
  • Taught TCC Course ITN-107 TCC CompTIA A+ Core 1 (220-1011) & Core 2 (220-1102) via the Canvas LMS
  • Provided students with timely feedback on assignments, tests, and projects.
  • Created course supporting materials such as syllabi, lecture notes, and presentations.
  • Assisted students in understanding course material through virtual office hours.
  • Maintained student records and grades in accordance with Tidewater Community Policy.

Chief Petty Officer

U.S Navy
1983 - 1989
  • Provided troubleshooting and training to all U.S Navy Surface and Subsurface ships in the continental U.S and overseas units
  • Conducted train-the-trainer sessions to ensure trainers are prepared to deliver courses effectively.
  • Created assessments to evaluate the effectiveness of training programs.
  • Facilitated classroom instruction for groups up to 30 students.
  • Coordinated with subject matter experts in order to develop comprehensive training content.
  • Developed and maintained training materials, including job aids, handouts, and presentations.
  • Assisted in developing training plans for new hires and existing employees.
  • Identified areas for improvement within existing training programs and provided recommendations for change.
  • Monitored instructor performance during delivery of courses and provided feedback as needed.
  • Provided ongoing coaching and mentoring services to help learners improve their skillsets.
  • Educated, coached and mentored new hires in multiple positions.

U.S Navy Support Contractor

Naval Sea Systems Command
1990 - 2003
  • Installed and configured computer hardware, software, systems, networks, printers and scanners.
  • Provided technical assistance to users by phone or in person.
  • Diagnosed and resolved hardware and software faults with desktop computers and laptops.
  • Created user accounts and granted permissions according to company policy.
  • Monitored system performance for optimal speed and availability.
  • Performed troubleshooting of hardware components including memory modules, hard drives, motherboards.
  • Conducted regular maintenance checks on computers to identify potential problems before they occur.
  • Trained staff members on the use of various applications such as Microsoft Office Suite products.
  • Tested new software releases prior to installation in order to ensure compatibility with existing systems.
  • Provided support for remote users via virtual private networks.
  • Performed data backup operations using appropriate media such as tapes or external hard drives.
  • Restored lost or corrupted files from backups when needed.
  • Updated operating systems regularly with latest patches or service packs.
  • Implemented disaster recovery plans in case of system failure or data loss.
  • Trained users to operate and manage hardware and software.
  • Created and updated training materials and procedures.
  • Contacted manufacturers or vendors to resolve major hardware and software issues.

IT Support Specialist

Teleconsultants Incorporated
Alpharetta, GA
2004 - 2013
  • Procured, tested and shipped all hardware and software needed to facilitate the implementation of a new satellite communication monitoring system at the Naval Computer and Telecommunications Area Master Station, Pacific (NCTAMS PAC) in Hawaii including training Navy personnel in the operation and maintenance of said system
  • Relative to the software development effort preceding the implementation of the satellite monitoring system mentioned above:
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
  • Facilitated resolution of conflicts between team members when necessary.
  • Created and implemented processes to ensure successful completion of projects.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.

Technical Publisher

McGraw Hill Osborne
2001 - 2003
  • Published the A+ Instructor's Pack (ISBN 9780072193015) relative to preparing students taking the Com0pTIA's certification Exam including - Lecture outlines organized by certification objectives - Discussion notes, classroom activities, and student exercises - Challenging quizzes and projects - fully networkable test banks on CD - Slide presentations
  • Published Instructor's Pack for Designing Security for Windows 2000 Networks (ISBN 9780072129809) including - Lecture outlines - Discussion notes - Quizzes - Test Banks

Part Time Classroom Instructor

ECPI College of Technology
Virginia Beach, VA
1995 - 2000
  • As a Certified Novell Administrator (CNE) provided classroom instruction on Novell O/S including installing and configuring a Novell network
  • Provided individualized instruction to students to improve their academic performance.
  • Assessed student progress through tests and quizzes in order to evaluate understanding of course material.
  • Conducted lectures, demonstrations and group activities in order to enhance learning experience.
  • Encouraged students' critical thinking skills by facilitating classroom discussions.

Education

Bachelor of Arts - Business Communications

Saint Leo's University
Off Campus Norfolk Va
11.1999

Skills

  • Technology Integration
  • Computer Experience
  • Group Instruction
  • Education Technology
  • Individualized Instruction

Accomplishments

  • Served my country for 20 Years Active duty with the United States Navy
  • Credentialed Face-to-Face and Zoom instructor with Tidewater Community College for over 9 years
  • Published author with McGraw Hill/Osborne with two instructor pack publications

Timeline

Online Adjunct Professor

Tidewater Community College - Portsmouth Campus
2014 - 2023

Chief Petty Officer

U.S Navy
1983 - 1989

U.S Navy Support Contractor

Naval Sea Systems Command
1990 - 2003

IT Support Specialist

Teleconsultants Incorporated
2004 - 2013

Technical Publisher

McGraw Hill Osborne
2001 - 2003

Part Time Classroom Instructor

ECPI College of Technology
1995 - 2000

Bachelor of Arts - Business Communications

Saint Leo's University

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DONALD FISHER