Donald Gholson
Richlands,NC
Summary
Dynamic professional, excelling in problem-solving and project coordination. Demonstrated ability to enhance customer satisfaction through effective decision-making. Skilled in data entry and maintenance, achieving high performance evaluations. Expert in transforming challenges into solutions, ensuring operational excellence.
Overview
9
9
years of professional experience
Work History
Guest Readiness Coordinator
Sea Coast Rentals
12.2023 - 01.2025
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Trained team members on new property services and products to support promotional efforts.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Kept high average of performance evaluations.
Lead Maintenance Worker
Treasure Realty
06.2016 - 08.2022
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Properly handled, transported, and disposed of recycled materials.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Installed new locks, door handles, and door closers.
- Followed instructions from supervisor regarding daily job tasks and duties.
Education
Bachelor of Science - Marketing
East Carolina University
Greenville, NC05-2024
Skills
- Recordkeeping
- Work Planning and Prioritization
- Project coordination
- Problem-solving
- Decision-making
- Data entry
- Team oversight
Timeline
Guest Readiness Coordinator
Sea Coast Rentals
12.2023 - 01.2025
Lead Maintenance Worker
Treasure Realty
06.2016 - 08.2022
Bachelor of Science - Marketing
East Carolina University
Similar Profiles
Zachary BrowneZachary Browne
Manager at Sand N Sea Beach RentalsManager at Sand N Sea Beach Rentals
Christy GossChristy Goss
Guest Relations Manager at Sea Turtle Vacation RentalsGuest Relations Manager at Sea Turtle Vacation Rentals
Charity GottlerCharity Gottler
Property Manager at C By The Sea Vacation RentalsProperty Manager at C By The Sea Vacation Rentals