Donald Graf
Fairview Park,OH
Overview
12
12
years of professional experience
Work History
Store Manager
Dicks Sporting Goods
North Olmsted, OH
09.2022 - Current
- Oversaw daily operations to ensure efficient workflow and adherence to safety standards.
- People first leader that focuses on servant leadership and leading from the front.
- Achieved a 95% on a yearly teammate engagement survey where they rank their managers on a variety of metrics.
- Opened a Going Going Gone location in 17 days from start to finish. Helped establish three Going Going Gone locations within the Cleveland Market.
- Elevated four individuals to store management status in the Cleveland District.
- Managed inventory levels, optimizing stock replenishment processes for peak performance.
- Trained and developed team members, enhancing skills and promoting a collaborative environment.
- Implemented process improvements that increased operational efficiency and reduced errors.
- Coordinated cross-departmental communication to streamline order fulfillment procedures.
- Analyzed performance metrics to identify trends and drive continuous improvement initiatives.
- Led staff meetings to communicate updates, align goals, and foster team engagement.
- Consistently achieved quarterly and annual sales goals.
Assistant Manager-Operations
Dicks Sporting Goods
North Olmsted, OH
12.2020 - 08.2022
- Facilitated training sessions for team members on product knowledge and sales techniques to enhance overall team effectiveness.
- Worked closely with team leads on weekly objectives to establish sales goals for team and maximize customer experience.
- Monitored inventory levels, implementing stock management practices to minimize shortages and excesses.
- Collaborated with management to develop promotional strategies, increasing foot traffic and sales opportunities.
Footwear Lead
Dicks Sporting Goods
North Olmsted, OH
11.2016 - 12.2020
- Self-motivated, with a strong sense of personal responsibility.
- Managed visual gameplans and execution of sets to maximize square footage. Involved numerous teammates in process to capitalize on learnings to drive sales.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate
Dicks Sporting Goods
North Olmsted, OH
09.2014 - 11.2016
- Assisted customers in product selection, providing knowledgeable recommendations on sporting goods.
- Maintained merchandise presentation standards, ensuring an organized and visually appealing sales floor.
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Timeline
Store Manager
Dicks Sporting Goods
09.2022 - Current
Assistant Manager-Operations
Dicks Sporting Goods
12.2020 - 08.2022
Footwear Lead
Dicks Sporting Goods
11.2016 - 12.2020
Sales Associate
Dicks Sporting Goods
09.2014 - 11.2016