Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donald Harworth

Kingston,PA

Summary

I am interested in a part time customer service representative position. I realized my level of expertise is beyond customer service but I feel that is all part of sales regardless of your position I am looking for something that will fill big void in my retirement.

Something I can do on a part-time basis

Overview

36
36
years of professional experience

Work History

Sales Executive

Harworth Sales Associates, Inc.
Wilkes-Barre, PA
07.1994 - 11.2016
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Presented products to clients using dynamic presentations and practical use-case scenarios.
  • Held weekly meetings with sales Representatives to identify techniques to overcome sales obstacles.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Retired 2016

Sales Manager

Universal Rundle Corp.
New Castle , Pa.
10.1989 - 08.1994
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • This company went sold out in 2002

Sales Representative

Aquatic Bathware
Anaheim, CA
09.1980 - 08.1989
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

Education

No Degree - Accounting

Prince George’s County Community College
Prince George’s County Md.

Skills

  • Efficient Sales Transactions
  • Sage ERP Accpac
  • Renewal Opportunities
  • Expanding Territories
  • Quote and Proposal Management
  • Establishing Contacts
  • Business Networking
  • Sales Team Training

Timeline

Sales Executive

Harworth Sales Associates, Inc.
07.1994 - 11.2016

Sales Manager

Universal Rundle Corp.
10.1989 - 08.1994

Sales Representative

Aquatic Bathware
09.1980 - 08.1989

No Degree - Accounting

Prince George’s County Community College

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Donald Harworth