Donald Haston
Washington
Summary
Personable Retail Assistant with many years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers, and organizing merchandise. Recognized for exceptional organizational and multitasking abilities.
Driven professional successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles.
Overview
4
4
years of professional experience
Work History
Floor Associate
Shoe City
Washington
02.2023 - 12.2023
- Adhered to all safety regulations when handling products and equipment.
- Greeted customers and answered their questions about product availability, prices, and use.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Assisted with unloading trucks when necessary.
- Performed inventory counts on a regular basis to ensure accuracy of stock levels.
- Provided assistance to other departments when needed.
- Received shipments of new merchandise and distributed items to appropriate locations.
- Organized displays to attract customers and promote sales.
- Maintained high standards of customer service during all interactions.
- Restocked shelves as needed throughout the day.
- Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
- Cleaned work areas regularly including sweeping floors and emptying trash bins.
- Stocked shelves with merchandise according to company guidelines.
- Assisted customers with locating merchandise in the store.
Grocery Stocker
Safeway
Washington
07.2019 - 07.2020
- Built promotional displays for featured products in accordance with corporate marketing plans.
- Operated cash registers accurately when assisting customers at checkout lanes.
- Processed returns and exchanges efficiently according to company policy.
- Assisted customers in locating desired items within the store.
- Received, unpacked, and stored incoming merchandise according to company guidelines.
Education
High School Diploma -
Eastern High School
Washington DC06-2010
Skills
- Customer Engagement
- Merchandising Strategies
- Returns and exchanges
- Product Promotion
- Store maintenance
- Shelf Stocking
- Stock replenishment
- Product Assembly
- Safety protocol knowledge
- Excellent work ethic
Timeline
Floor Associate
Shoe City
02.2023 - 12.2023
Grocery Stocker
Safeway
07.2019 - 07.2020
High School Diploma -
Eastern High School