Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Donald Hendricks

Ft. Pierce,FL

Summary

Quality assurance professional with proven track record of enhancing product reliability and streamlining processes. Known for strong focus on team collaboration and achieving consistent results while adapting to evolving project demands. Skilled in root cause analysis and continuous improvement methodologies, bringing reliability and integrity to every task.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Kitchen Prep Cook

Coastal Detox
03.2025 - Current
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
  • Contributed to a positive team environment through effective communication and collaboration with staff members.

Quality Engineer

Maysteel
05.2022 - 11.2024
  • Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
  • Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Contributed to root cause analysis to determine core reason for failures and errors.

Service Engineer

Siemens Corporate Technology
02.2019 - 04.2022
  • Installed, configured and tested equipment on specialized platforms.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Tested and checked performance of hardware and software programs.
  • Boosted service quality by continually updating technical knowledge and staying current with industry trends.

Education

Chemistry

Ball State University
Muncie, IN
05-1994

Skills

  • Control plan development
  • Quality processes
  • Non-conforming material reports
  • Root-cause analysis
  • Quality improvement plans
  • Inspection processes
  • ISO 9000 standards
  • Quality training development
  • Quality control management
  • Quality engineering tools

Certification

  • ASQC, Maysteel - 05/23
  • CQE, Siemens Corporation - 09/20

Timeline

Kitchen Prep Cook

Coastal Detox
03.2025 - Current

Quality Engineer

Maysteel
05.2022 - 11.2024

Service Engineer

Siemens Corporate Technology
02.2019 - 04.2022

Chemistry

Ball State University
Donald Hendricks