Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic

Donald Henely

San Diego,CA

Summary

Experienced professional with a successful sales and negotiation background in various industries such as Compass, U-Haul, Brooks Brothers, ACI Apartments, and Etceteras. Proficient in boosting sales and securing deals efficiently. Recognized for flexibility, rapid grasp of new concepts, and an optimistic attitude, I am ready to bring knowledge to a new position.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Compass
05.2021 - Current
  • Real Estate Agent at Compass
  • May 2021 - Present
  • Market Expertise: Demonstrates in-depth knowledge of local real estate trends, property values, and market dynamics, allowing for precise property evaluations and strategic pricing.
  • Effective Negotiation: Possesses strong negotiation skills to secure favorable deals for clients, ensuring optimal terms and conditions during property transactions.
  • Client Communication: Maintains clear and timely communication with clients, providing regular updates on market developments, property listings, and transaction progress to foster trust and transparency.
  • Marketing Savvy: Utilizes a diverse range of marketing strategies, both online and offline, to effectively showcase properties, attract potential buyers or tenants, and maximize property exposure in the market.
  • Problem-Solving: Exhibits quick and effective problem-solving abilities, addressing challenges during real estate transactions with a solutions-oriented approach, ensuring a smooth and successful closing process.

Leasing Consultant

Pinnacle International
San Diego, CA
01.2025 - 06.2025
  • Assisted clients with leasing inquiries and property tours.
  • Managed lease agreements and tenant documentation efficiently.
  • Maintained accurate records in property management software daily.
  • Communicated effectively with residents regarding maintenance requests.
  • Developed promotional materials to enhance property visibility online.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Conducted background checks on applicants.
  • Contacted and followed up with tenants on renewal notices.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.

Salesperson

Nordstrom
San Diego, CA
08.2024 - 12.2024
  • Maintained shoe department by organizing shoes by size, color and style.
  • Gained knowledge on footwear items and demonstrated enthusiasm and belief for product and company philosophy.
  • Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
  • Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
  • Presented different categories of shoes and shoe care products and explained features, benefits, and technical specs to generate sales.
  • Placed special orders or called other stores to find desired items for customers.
  • Remained knowledgeable of current promotions, policies regarding payment and exchanges and security practices.
  • Assisted customers in finding the perfect pair of shoes by providing personalized recommendations.

Real Estate Assistant

ACI Apartments
02.2019 - 05.2021
  • Real Estate Assistant
  • Responsible for assisting with various tasks related to real estate transactions
  • Collaborated with team members to ensure smooth operations
  • Assisted clients with property inquiries and provided necessary information
  • Conducted market research and analysis
  • Prepared and maintained documentation
  • Feb 2019 - May 2020 (1 year 4 months)

Customer Relationship Management Specialist

U-Haul
02.2017 - 01.2019
  • Customer Relationship Management Specialist
  • Responsible for managing customer relationships and ensuring customer satisfaction
  • Assisted customers with rental reservations and provided information on U-Haul products and services
  • Handled customer inquiries and resolved complaints
  • Collaborated with team members to achieve sales targets
  • Feb 2017 - Jan 2019 (2 years)

Salesperson

Brooks Brothers
10.2015 - 08.2016
  • Responsible for retail sales at Brooks Brothers
  • Worked from Oct 2015 to Aug 2016 (11 months)
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Trained new employees on customer service, money handling and organizing strategies.

Retail Sales Specialist

ETCETERAS
02.2013 - 08.2015
  • Retail Sales Specialist
  • Responsible for selling various retail products
  • Assisted customers in finding the right products
  • Provided excellent customer service
  • Collaborated with team members to achieve sales targets

Education

Business Administration -

San Diego Mesa College
San Diego, CA
05.2017

High School Diploma -

Southwest High School
San Diego, CA
07.2014

Skills

  • Conflict resolution
  • Market analysis
  • Property valuation
  • Lease management
  • Real estate marketing
  • Negotiation strategies
  • Customer relationship management
  • Sales strategy
  • Documentation accuracy
  • Effective communication
  • Problem solving
  • Time management
  • Attention to detail
  • Client engagement
  • Adaptability
  • Business development
  • Buyer contracts
  • Client management
  • Tech-Savvy
  • MLS expert
  • Experienced entrepreneur
  • Leasing and sales
  • Traditional marketing
  • Presenting
  • House showings
  • CRM software use
  • Real estate broker licensed in California
  • Highly professional
  • Recruiting clients
  • Lead follow up
  • Client-oriented
  • Excellent communicator
  • FLUENT IN SPANISH

Certification

  • Licensed Real Estate Agent.
  • Licensed Car Salesperson.

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Leasing Consultant

Pinnacle International
01.2025 - 06.2025

Salesperson

Nordstrom
08.2024 - 12.2024

Real Estate Agent

Compass
05.2021 - Current

Real Estate Assistant

ACI Apartments
02.2019 - 05.2021

Customer Relationship Management Specialist

U-Haul
02.2017 - 01.2019

Salesperson

Brooks Brothers
10.2015 - 08.2016

Retail Sales Specialist

ETCETERAS
02.2013 - 08.2015

Business Administration -

San Diego Mesa College

High School Diploma -

Southwest High School

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