Donald Hess
Key West
Summary
Dynamic manager with a proven track record at United Refinery, enhancing operational efficiency through strategic process improvements. Skilled in team leadership and decision-making, I foster a culture of continuous improvement while ensuring regulatory compliance. Adept at analyzing production data to optimize performance and reduce downtime.
Overview
17
17
years of professional experience
Work History
Manager
United Refinery
Buffalo, NY
01.2017 - 02.2026
- Oversaw daily operations, ensuring adherence to safety protocols and regulatory compliance.
- Developed and implemented process improvements to enhance operational efficiency and productivity.
- Trained and mentored team members on best practices in refinery operations and equipment handling.
- Analyzed production data to identify trends, drive performance optimization, and reduce downtime.
- Collaborated with cross-functional teams to align operational strategies with organizational goals.
Manager
Mustachios
Buffalo NY
01.2009 - 01.2018
- Managed inventory levels, coordinating supply chain logistics to prevent disruptions in production flow.
- Conducted regular audits of procedures, identifying areas for improvement and implementing corrective actions.
- Fostered a culture of continuous improvement through employee engagement and feedback initiatives.
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma -
Niagara High School
Niagara Falls New York Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
United Refinery
01.2017 - 02.2026
Manager
Mustachios
01.2009 - 01.2018
High School Diploma -
Niagara High School