Donald Johnson
Sturbridge,MA
Summary
Motivated professional brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of industry practices and market conditions.
Overview
23
23
years of professional experience
1
1
Certification
Work History
GM
Fiorella’s
Lexington , MA
09.2023 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Recruited, interviewed and hired qualified staff for open positions.
- Trained employees on duties, policies and procedures.
- Increase both the Sales and Profit centers by over 25%
Director of Operations
Mac and Choose Restaurants
Westford, MA
04.2018 - 03.2023
- Over saw the operations and building and start up of three restaurants.
- Developed menus
- Hired and trained all management teams for restaurants
- Developed budgets and cost center guidelines for all properties.
- Established training programs for all restaurants
Director of Operations
Nantucket Red Development
05.2012 - 03.2018
- Responsible for all company operations of new franchisee group opened 7 Five Guy's and 2 Moe's restaurants
- 12 restaurants total sales $15 million
- Assisted in all openings, and hiring and training of management teams
- Over saw a management staff of 40 plus managers and 200 employees
- I have three direct reports 2 DM's and 1 RTM.
Area Manager
Boston Market
05.2010 - 05.2012
- Oversaw the operations of 9 Boston Market restaurants
- Responsible for meeting all sales and budgeted cost center items
- Worked with all levels of management and raised sales 4% and lowered cost 10% while improving bottom line by 5% Annual sales total $12 million.
District Manager
Catalano Companies
10.2008 - 05.2012
- Responsible for eight restaurants with annual sales of $6 million
- Lowered cost by 2.5% and improved margins by 5% Lead the acquisition of two new restaurants and improved the margin by 15 %
- Developed a new management team within a four month time frame for the new area
- Lowered operating cost and improved sales during the same time frame.
District Manager
Papa Gino's/ D'Angelo's
08.2001 - 08.2008
- In charge of 9 restaurants with sales volume of $9 million
- In the past seven years the area has seen sales growth of over 25% and the profit margin improve by 50%
- Was in the development team for the implementation and roll out of companywide catering program
- DM of the Year for three consecutive years
- Company DM of the Year 2005-2006
Education
Associate of Science - Culinary Arts
Johnson & Wales University
Providence, RISkills
- Financial Planning
- Profit & Loss
- Budgeting
- Forecasting
- Restaurant Management
- Financial Report Writing
- Leadership training
- Strategic Planning
- Capital Spending
- Operations Oversight
- Employee Development
- Budgeting and cost control
- Budget Development
- Workforce Planning
Certification
Serve Safe Instructor/Proctor, Present
Timeline
GM
Fiorella’s
09.2023 - Current
Director of Operations
Mac and Choose Restaurants
04.2018 - 03.2023
Director of Operations
Nantucket Red Development
05.2012 - 03.2018
Area Manager
Boston Market
05.2010 - 05.2012
District Manager
Catalano Companies
10.2008 - 05.2012
District Manager
Papa Gino's/ D'Angelo's
08.2001 - 08.2008
Associate of Science - Culinary Arts
Johnson & Wales University