Donald Joyce
Summerville,GA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.
Overview
15
15
years of professional experience
Work History
Sales Associate
Tractor Supply Company
Summerville, South Carolina
09.2025 - Current
- Assisted customers with product selection and answered inquiries.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to enhance customer satisfaction and ensure a positive shopping experience.
- Educated customers on product features and benefits, enabling informed purchasing decisions.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and management to foster team collaboration and success.
Animal Control Officer
Mount Pleasant Police Department
Mount Pleasant, SC
02.2022 - Current
- Enforced local animal control laws and ordinances in community settings.
- Responded to calls regarding stray or dangerous animals promptly and effectively.
- Captured and transported injured or stray animals to appropriate shelters.
- Conducted public education sessions on responsible pet ownership and animal welfare to promote community awareness and compliance.
- Collaborated with law enforcement on animal cruelty investigations, contributing to successful case resolutions.
- Issued citations for violations of municipal ordinances relating to animal control.
- Provided safe transport of animals to shelters or veterinary facilities for medical treatment.
- Investigated reports of animal abuse and issued citations and warnings.
Detention Deputy
Dorchester County Sheriff's Office
Summerville, Oregon
11.2015 - 02.2022
- Supervised inmate behavior and compliance with facility rules.
- Executed regular security checks throughout detention center to ensure safety and compliance.
- Collaborated with law enforcement to ensure safe inmate processing.
- Provided crisis intervention and conflict resolution among inmates.
- Trained new deputies on facility procedures and safety protocols.
- Responded promptly and appropriately to any emergencies occurring within the jail environment.
- Investigated incidents involving inmates, documenting findings accurately on incident reports.
- Inspected cells regularly to ensure they are clean and secure according to standards set by the facility.
- Conducted searches of inmates for contraband items, weapons or other prohibited items.
- Provided security escort services for prisoners being transported from one location to another.
- Ensured that inmates have access to appropriate programming such as religious services, educational classes, counseling sessions and recreational activities.
- Attended regular training sessions related to current laws governing incarceration as well as best practices for dealing with difficult detainees.
- Formulated strategies for managing challenging inmate behaviors, enhancing safety and security within detention center.
- Performed inmate intake procedures, including booking and fingerprinting.
- Assisted medical staff in providing medical care to inmates.
- Conducted inmate and detention facility visual surveillance to identify and subdue unrest.
Sales Associate
Tractor Supply Company
Summerville, South Carolina
08.2011 - 10.2015
- Informed customers about product features and benefits to facilitate confident purchasing decisions.
- Guided customers in product selection and resolved inquiries to enhance shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register and processed customer transactions efficiently.
- Participated in inventory management and stock replenishment activities.
- Worked with team members to create a welcoming environment for customers.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Associate of Science -
Trident Technical College
Charleston, SC08-2010
High School Diploma -
Stratford High School
Goose Creek, SC05-2007
Skills
- Sales techniques
- Product knowledge
- Customer service
- Cash handling
- Attention to detail
- Time management
- Multi-tasking strength
- Problem-solving
- Adaptability
Accomplishments
- Life Saving Award
Timeline
Sales Associate
Tractor Supply Company
09.2025 - Current
Animal Control Officer
Mount Pleasant Police Department
02.2022 - Current
Detention Deputy
Dorchester County Sheriff's Office
11.2015 - 02.2022
Sales Associate
Tractor Supply Company
08.2011 - 10.2015
Associate of Science -
Trident Technical College
High School Diploma -
Stratford High School