Donald Karmun
Oklahoma City,OK
Summary
Highly experienced Customer Service Rep known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
25
25
years of professional experience
Work History
Inside Sales Representative
Trane Supply
Oklahoma City, OK
03.2001 - 02.2025
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Lead Customer Service Rep on replacement warranty, and retrofit warranties, on commercial sales.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Building Hardware Manager
Hope Lumber
Tulsa, OK
10.1999 - 11.2000
- In charge of building hardware inventor, and special order hardware for residential new home builds.
- Worked with outside salespeople to fulfill their customers needs.
- Submitted manufacturer warranties, and damage warranty claims.
Education
High School Diploma -
Nome Beltz Jr-Sr High School
Nome, AKSkills
- Forklift operator
- Incontact phone use, and note taking system
- Warehousing operations
- Inventory management
- Forklift operation
- Shipment tracking
Websites
Timeline
Inside Sales Representative
Trane Supply
03.2001 - 02.2025
Building Hardware Manager
Hope Lumber
10.1999 - 11.2000
High School Diploma -
Nome Beltz Jr-Sr High School