Donald Kern
Fort Worth,TX
Summary
Professional with extensive experience in customer-facing roles, demonstrating exceptional efficiency in high-pressure environments. Expertise in cash handling, inventory management, and customer service, leading to streamlined transaction processes. Strong communicator with proven problem-solving skills and adaptability to diverse customer needs. Dedicated to fostering positive team dynamics through effective collaboration and support.
Overview
4
4
years of professional experience
Work History
Head Cashier
Lowes Home Improvment
Fort Worth, TX
01.2022 - Current
- Collaborated with other department heads to streamline operations and enhance interdepartmental communication.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Maintained clean and orderly checkout areas by sanitizing self checkouts, emptying trash cans and organizing candy racks.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
Reservation Agent
American Airlines
Fort Worth, TX
10.2021 - 01.2022
- Assisted clients in preparing necessary travel documents and forms.
- Reviewed guest information and payment options for accuracy and completeness.
- Identified cross-selling opportunities for additional products and services.
- Recommended extra services, including dining options and early boarding.
Education
Some College (No Degree) - Architectural And Building Sciences
TCC
Fort Worth, TXSkills
- Cash management and drawer balancing
- Customer service and support
- Conflict resolution strategies
- Team building and leadership
- Time management skills
- Managerial support
- Staff supervision and development
- Sales proficiency
Affiliations
- Spending time with my wife
- Avid sports lover
- Spending time with friends
- Relaxing and regrouping
- Organizing
References
References available upon request.
Timeline
Head Cashier
Lowes Home Improvment
01.2022 - Current
Reservation Agent
American Airlines
10.2021 - 01.2022
Some College (No Degree) - Architectural And Building Sciences
TCC
Similar Profiles
Jaedan RichardsonJaedan Richardson
Customer Service Associate at Lowes Home ImprovmentCustomer Service Associate at Lowes Home Improvment
James BaxterJames Baxter
Outside Lawn and Garden Sales Representative at Lowes Home ImprovmentOutside Lawn and Garden Sales Representative at Lowes Home Improvment
Louis KrickerLouis Kricker
Department Supervisor at Lowes Home ImprovmentDepartment Supervisor at Lowes Home Improvment
Allison SchanbacherAllison Schanbacher
Front End Department Supervisor at Lowes Home ImprovmentFront End Department Supervisor at Lowes Home Improvment
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks