Donald King

• Assisted in training new employees on shift operations.
• Completed 100-200 orders per day with a 95% customer satisfaction rate.
• Integrated and oversaw changes in company procedures that led to a decrease in customer complaints.
• Quantified stock daily.
• Received frequent acknowledgement from customers about my professionalism.

-This position greatly assisted in honing the attributes that make me a good leader, such as patience, diligence, innovation, and independence.

• Established and personalized a relationship with customers, ensuring that they felt welcomed.
• Helped nurture a friendly and accepting atmosphere while working closely with my peers.
• Adhered to company policies (e.g., cleanliness, safety protocol, uniform).
• Maintained customer satisfaction in a fast-paced environment.
• Handled cash transactions accurately at the POS, with a low of 98%.

-This position enhanced my ability to work with others under pressure, as well as my time management, endurance, interpersonal skills, and confidence.

• Pitched and sold products to 70+ people per day.
• Accurately assessed the technology and the needs of the guest to identify the best fit for them, increasing customer satisfaction.
• Upsold newer products and phone plans.
• Kept products organized and counted, ensuring the ease of the guests' experience.

-This position strengthened my analytical, negotiation, and general advertising skills, ensuring that I can sell the right product to the right customer.