Anna Lara
Payson,UT
Summary
Resourceful Shift Leader known for high productivity and efficient task completion. Skilled in team leadership, time management, and conflict resolution. Excel in communication, adaptability, and problem-solving to ensure smooth operations and team harmony.
Overview
2
2
years of professional experience
Work History
Shift Leader
Fiiz Drinks
Salem, UT
09.2023 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Supervised and led employees to maintain productivity and customer service levels.
- Assisted in training new employees on shift operations.
Wendys Member
Wendys
Payson, UT
03.2023 - 07.2023
- Greeted customers and took their orders in a friendly and efficient manner.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Operated cash register to process customer payments accurately and efficiently.
- Ensured that all food products were prepared fresh daily and stored properly.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Provided quality customer service by adhering to company policies and procedures.
- Adhered to company policies regarding attendance and punctuality.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
Education
Payson High School
Payson, UT05-2025
Skills
- Telephone skills
- Able to greet/ welcome people
- Positive and professional
- Organization skills
- Security awareness
- Phone etiquette
- Performance improvement
- Tech-Savvy
- Friendly Customer Service
- Patient
- Dependable
Timeline
Shift Leader
Fiiz Drinks
09.2023 - Current
Wendys Member
Wendys
03.2023 - 07.2023
Payson High School