Jacob Cronier
Moss Point,MS
Summary
Detail-oriented data entry professional with strong organizational and time management skills. Proven ability to deliver exceptional customer service and maintain efficient front desk operations.
Overview
3
3
years of professional experience
Work History
Shift Leader
Lenny's Subs
2023.04 - 2025.11
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored new team members on service standards and operational procedures.
- Managed inventory levels, ensuring availability of products while minimizing waste.
- Resolved customer complaints swiftly.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Managed money in registers and safe. Additionally helped with deposits and bank exchanges.
Data Entry / Receptionist
RDC Accounting
2025.01 - Current
- Scheduled appointments and maintained calendar for office executives.
- Processed incoming and outgoing mail, ensuring timely distribution.
- Assisted clients with inquiries, providing exceptional customer service and support.
- Organized, maintained and updated information in computer databases.
- Compiled information from files and research to satisfy information requests.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multi-line phone system, directing calls to appropriate departments.
Education
No Degree - Accounting
Mississippi Gulf Coast Community College
Gautier2028-05
High School Diploma -
East Central High School
Hurley, MS2024-05
Skills
- Organization skills
- Time management
- Clerical support
- Typing speed
- Basic accounting
- Front desk operations
- Telephone skills
- Data entry
- Customer/Client relations
- Documentation and reporting
- Positive and professional
- Microsoft office
Timeline
Data Entry / Receptionist
RDC Accounting
2025.01 - Current
Shift Leader
Lenny's Subs
2023.04 - 2025.11
No Degree - Accounting
Mississippi Gulf Coast Community College
High School Diploma -
East Central High School