Open To Work
Donald Kuhlmey
Checkered Flag Auto Body
Chesapeake,VA
1
Certification
33
years of professional experience
Dynamic General Manager with a proven track record in operations management, team building, and process improvement. Skilled in training and coaching teams to enhance performance and drive organizational success.
Work History
Genral Manager
9 Years 2 Months- Managed budgetary controls, optimizing resource allocation to maximize profitability.
- Implemented process improvements, enhancing overall productivity and reducing operational bottlenecks.
- Directed daily operations, ensuring efficient workflow and high-quality service delivery.
- Led team training initiatives, fostering skill development and improving employee performance.
- Established strategic partnerships with suppliers, negotiating favorable terms to enhance service offerings.
- Oversaw customer relations, resolving issues promptly to maintain high satisfaction levels.
- Analyzed market trends, adapting business strategies to align with industry changes and client needs.
General Manager
9 Years 3 Months- Developed strategic plans to improve workflow and increase customer satisfaction.
- Oversaw daily operations to ensure efficiency and high-quality service delivery.
- Implemented training programs to enhance staff skills and boost team performance.
- Analyzed operational metrics to identify areas for process improvement.
- Established strong vendor relationships to optimize supply chain management.
- Managed budgetary responsibilities, reducing costs while maintaining service quality.
- Fostered a culture of continuous improvement through regular performance assessments and feedback sessions.
Estimator
7 Years 6 Months- Developed accurate cost estimates for collision repairs using industry-standard software and methodologies.
- Coordinated with insurance adjusters to ensure alignment on repair costs and processes.
- Collaborated with technicians to assess vehicle damage and determine necessary repairs.
- Analyzed market trends to optimize pricing strategies for services offered at the collision center.
- Mentored junior estimators on best practices for estimating techniques and customer interactions.
- Streamlined workflows by implementing improved estimation processes, reducing turnaround time for quotes.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
Production Manager/Parts Manager
3 Years 6 Months- Oversaw daily production operations, ensuring efficiency and quality standards were met.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Trained and mentored staff on best practices in production techniques and safety protocols.
- Coordinated cross-functional teams to optimize resource allocation and project timelines.
Body Man
2 Years 6 Months- Executed precise alignment and frame straightening using advanced diagnostic tools and equipment.
- Performed comprehensive body repairs on vehicles, ensuring high-quality finishes and customer satisfaction.
- Collaborated with team members to streamline repair processes, reducing turnaround time for vehicle restoration.
- Trained junior staff in best practices for body repair techniques and safety protocols.
Body Man
1 Year 5 Months- Resolved complex repair challenges by applying extensive knowledge of automotive systems and materials.
- Implemented quality control measures to maintain high standards of workmanship throughout repair projects.
- Managed workflow to optimize resource allocation and enhance operational efficiency in the shop.
- Led initiatives to upgrade equipment and technology, improving service delivery and client outcomes.
Education
Associate of Science - Body And Paint
High School Diploma
Skills
Operations management
Leadership and team building
Training and coaching
Collaborative teamwork
Budget management
Operational efficiency
Efficient multitasker
Team player
Certification
Toyota Master Certified Collision Manager.
BMW Certified Master Collision Manager.
Rivian Certified Estimator
JLR Certified Estimator
Platinum I-car Estimator
Platinum I-car Production Manager
VW Audi Porsche Certified Estimator
Timeline
Genral Manager
Checkered Flag Auto Body
06.2017 - CurrentRead More
General Manager
Patrick BMW Collision Center
02.2008 - 05.2017Read More
Estimator
Patrick BMW Collision Center
08.2000 - 02.2008Read More
Production Manager/Parts Manager
High Tech Carstar
02.1997 - 08.2000Read More
Body Man
High Tech Carstar
02.1995 - 08.1997Read More
Body Man
Wally's Carstar
09.1993 - 02.1995Read More
WyoTech
Associate of Science from Body And Paint
Read More
Luther North
High School Diploma
Read More