Donald Lee
Staten Island,NY
Summary
Strategic leader with expertise in planning and driving innovation across engineering, product, and operations. Skilled in automation, cloud technologies, and AI frameworks, with a focus on enhancing operational efficiency. Demonstrates leadership under pressure, delivering impactful solutions through negotiation and problem-solving.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager, Global Quality Engineering
NBC Universal
New York, USA
08.2023 - Current
- Led global testing organization with resources in New York, Stamford, Lisbon, London, and multiple locations in India.
- Managed three QE teams, delivering manual and automation testing, tooling, and operational strategies that enhanced quality metrics across projects.
- Established DevOps testing team to establish cloud-based automation platform for device (mobile, STB, TV, console) and back-end API testing, significantly improving end-to-end integration testing capabilities.
- Guided multiple Generative AI Proof of Concepts to refine requirements gathering, streamline test automation, and boost engineering productivity.
- Delivered automation and tooling platform in 6 months with 0$ increase in spend.
- Uplifted automation team to unblock testing and build test tools utilized across the enterprise.
- Upskilled QE manual test team in Commerce and Technology workstreams for improved communication and efficiency.
- Worked closely with executives on implementation of platform tools and testing strategies.
- Developed training plan for Quality Engineering and QA Operations teams, emphasizing automation and soft skills to foster better communication and collaboration.
- Key Skills: Leadership / Mentorship, Team Building, Generative AI, Quality Assurance / Quality Engineering, Strategic, System Integration, Process Engineering, Agile, Automation
Senior Manager
Sirius XM Satellite Radio, Online Radio Streaming
New York, NY
09.2016 - 03.2023
- Led tool evaluation of QE tech stack with 10 Quality Engineering teams for replacements/enhancements to quality management, performance testing and automation systems to support new application platform.
- Managed cross-functional integration testing process and test strategy across business, development, and QE/QA organizations to ensure alignment and quality delivery.
- Transitioned QA teams from waterfall/hybrid testing models to agile and CI/CD, providing comprehensive process documentation to support the shift.
- Negotiated million-dollar contracts with third-party vendors for critical tooling, enhancing quality engineering capabilities organization-wide.
- Onboarded new QE tools while collaborating with legal, infosec, finance, and senior management to ensure compliance and alignment.
- Established KPI and risk dashboard for QA program, incorporating 8D and Root Cause Analysis metrics to enhance decision-making.
- Upgraded quality management and performance tools on premise and in AWS with Infrastructure, Infosec and Vendors.
- Mentored and directed QE managers and architects towards automated testing of a full rewrite of existing software stack.
- Presented demos and reports to CTO, CIO, and VPs, highlighting project progress and strategic insights that informed high-level decisions.
- Integrated testing process and documentation for Commerce, Customer Experience, Supply Chain, Identity Management, Integration, Mobile, CE devices and backend services testing teams.
- Built and led Process Improvement and Automation Tool Engineering teams across multiple time zones and locations.
- Engineered processes and best practices for testing, integration, performance testing, and UAT environments in collaboration with Business/Product, Development, DevOps, and PMO.
Automation Manager
Fidessa Corporation
New York, USA
07.2014 - 03.2016
- Defined overall US automation strategy to execute testing for major global derivatives and equity exchanges, including CME, ICE, EUX, ASX, HFE, NASDAQ, and NYSE.
- Architected automation test plans for derivative trading algorithms, equity low latency FIX market access products, regulatory/compliance reporting and high touch order management system.
- Developed tools to enhance server-client interaction for automation tests and designed solutions for complex multi-day, multi-session, multi-client test environments.
- Reviewed automation test development processes and managed mainline submissions to ensure quality and compliance.
- Tracked and implemented compliance tests mandated by FINRA and SEC, ensuring adherence to regulatory requirements.
- Triaged and raised code defects to development using Quality Center.
- Managed professional development of team members and interns to produce a highly motivated and cohesive automation team.
QA Team Lead
Fidessa Corporation
New York, USA
01.2008 - 07.2014
- Enhanced existing environmental setups and workflows to optimize automation scripts, resulting in 4x speed increase in script runtimes.
- Managed team of three to create WinRunner automation scripts, successfully completing key test plans for NMS, OATS, and ACT.
- Managed Quality Center projects for enterprise and development teams, providing tailored quality management solutions.
- Developed team members and interns, fostering a motivated and cohesive automation team.
- Authored manual and automated test plans for server and front-end testing; created technical documentation and server-side scripts for QA and IT teams.
- Installed, maintained and configured UNIX-based automation servers, and Windows-based automation clients with WinRunner and Functional Tester.
Education
Master of Engineering - Engineering Management
University at Buffalo
Buffalo, NY02-2022
BA - Computer Science
University at Buffalo
Buffalo, NY06-2004
Skills
- Strategic leadership
- Cross-functional collaboration
- Pressure-driven delivery
- Organizational influence
- Regional team building
- Generative AI expertise
- Data analysis
- Quality engineering
- System integration
- Process engineering
- Automation
Certification
- Professional Scrum Master, Scrum.org, 04/01/23
- Certified Scrum Master, Bearded Eagle, 06/01/16
- AI-900 Azure AI Fundamentals, Microsoft, 09/01/23
Timeline
Manager, Global Quality Engineering
NBC Universal
08.2023 - Current
Senior Manager
Sirius XM Satellite Radio, Online Radio Streaming
09.2016 - 03.2023
Automation Manager
Fidessa Corporation
07.2014 - 03.2016
QA Team Lead
Fidessa Corporation
01.2008 - 07.2014
Master of Engineering - Engineering Management
University at Buffalo
BA - Computer Science
University at Buffalo