Donald Mariano

• Maintained medical equipment for safe and effective patient use.
• Conducted routine inspections to ensure compliance with safety standards.
• Collaborated with healthcare staff to provide timely equipment support.

Deliver and replaced broken medical and bed for account in healthcare system.

• Observed patients closely during treatments for any changes in their conditions that might require additional attention or intervention.
• Maintained accurate records of patient treatments and medications administered.
• Utilized specialized knowledge to respond appropriately to questions about patient treatment plans from family members or visitors.
• Maintained accurate records of patient care, condition, progress, and concerns in an electronic medical record system.
• Managed inventory of medicines and other medical supplies ensuring they were stocked at appropriate levels.
• Cleaned and sterilized medical instruments for surgical procedures.
• Conducted routine electrocardiograms under the direction of a physician.
• Responded promptly to emergency situations following established protocols and guidelines.
• Ordered supplies needed for patient care activities.
• Prepared rooms for examinations by setting up necessary equipment according to established standards.
• Answered incoming calls related to patient inquiries regarding diagnosis or treatment options.
• Assisted physicians with minor surgical procedures including suturing wounds and bandaging incisions.
• Provided guidance to patients on proper use of medications and follow-up care instructions.
• Actively participated in staff meetings providing input on new policies or procedures that may improve quality of care.
• Provided assistance with basic nursing tasks such as changing dressings or administering medication.
• Assisted in the preparation of patients for surgery including preoperative skin preparations and draping techniques.
• Administered injections or prescribed medications as directed by a physician or nurse practitioner.
• Collected specimens from patients for analysis in the lab or pathology department.
• Performed laboratory procedures such as blood work, urine tests, and other diagnostic tests.
• Monitored vital signs such as pulse rate, temperature, respiration rate, and blood pressure.
• Assisted physicians with patient examinations and procedures.
• Cleaned instruments to prepare for sterilization.
• Assembled and wrapped trays of instruments for operating rooms and clinics.
• Organized and assembled routine or specialty surgical instrument trays or other sterilized supplies, filling special requests as needed.
• Recorded sterilizer test results in job-related software.
• Stocked crash carts with appropriate medical supplies.
• Checked sterile supplies to detect outdated materials.
• Filled verbal and written requests for items based on daily or individual requisition.
• Operated sterilizers, aerators and washers to disinfect and sterilize respirators and hospital beds.
• Received incoming medical supply orders from warehouse by verifying shipments against receiving reports.
• Maintained records of inventory or equipment usage, ordering medical instruments or supplies with low inventory.
• Purged waste from equipment by connecting equipment to water sources and flushing water through systems.

• Managed customer inquiries through phone and email communication.
• Provided product information and troubleshooting assistance to clients.
• Coordinated service requests with field technicians for timely resolution.
• Replace or deliver broken equipment .such as medical beds ,IV pumps ,ventilators if needed!
• Implemented innovative methods for streamlining the customer service process.
• Collected deposits or payments and arranged for billing.
• Adjusted bills and refunded money to resolve customers' service or billing complaints.
• Updated databases with new and modified customer data.
• Promoted available products and services to customers during service, account management and order calls.
• Supported sales team members to drive growth and development.
• Presented existing and prospective customers with valuable service or product information to aid in decision-making.
• Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
• Strengthened customer retention by offering discount options.
• Utilized job-related software to prepare change of address records and issue service discontinuance orders.
• Took special orders in person and over telephone, generating additional revenue every month.
• Recommended improvements in products, service and billing methods to management to prevent future problems.
• Provided top quality control and eliminated downtime to maximize revenue.
• Surpassed sales goals through implementation of successful marketing strategies.
• Liaised between customers and retail buyers to expedite orders and meet customer demands.
• Prepared and evaluated CRM reports to identify problems and areas for improvement.
• Excelled in exceeding daily credit card application goals.
• Prevented key account losses by researching discrepancies and correcting problems.
• Led on- and off-site customer support teams across multiple time zones.

• Transported diplomats and officials to various events and meetings.
• Maintained vehicle cleanliness and functionality for safe travel.
• Coordinated travel schedules with diplomatic staff and security teams.
• Cater Diplomat on service mission or Dignitaries during General Assembly.
• Drive the or Dignitaries to dinner or Social events!
• Monitored traffic conditions to ensure timely arrivals at destinations.
• Communicated effectively with diverse groups in a professional manner.
• Responded promptly to customer requests or complaints regarding service issues.
• Consistently provided friendly and fast service, resulting in high number of repeat clients and referrals.
• Drove town cars, buses, party vehicles and other vehicles to meet customer needs.
• Relayed location information to dispatch service and checked on next appointments.
• Tracked mileage using GPS devices in order to provide accurate billing information for clients.
• Organized and managed travel itineraries for passengers, including scheduling stops along the route.
• Assisted elderly or disabled passengers requiring special attention throughout their journey.
• Verified passenger identity prior to boarding the vehicle by requesting valid identification documents.
• Completed individual and business documentation on-time and with minimal errors.
• Managed cash payments from customers accurately; kept receipts organized for accounting purposes.
• Responded to specific locations at designated times to handle customer reservations.
• Maintained vehicle to maximize passenger satisfaction.
• Supervised driver teams, created shift schedules and maintained reservation calendar.
• Applied mathematical skills to determine fares and change.
• Implemented marketing and other strategic plans to generate new business.
• Hired new drivers, set and maintained performance standards and drove customer satisfaction initiatives.
• Implemented energy-saving driving techniques to reduce fuel consumption.
• Maintained clean and tidy vehicle interior for passenger comfort.
• Participated in training sessions on new technology or customer service practices.
• Responded to booking requests via phone, app, or dispatch system promptly.
• Built rapport with regular customers to encourage repeat business.
• Managed cash and electronic payments for fares accurately.
• Resolved fare disputes diplomatically, maintaining a positive company image.
• Inspected vehicle and personally handled routine upkeep.
• Arranged to pick up customers or groups.
• Collected fares or vouchers from passengers and made change or issued receipts.
• Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.