Summary
Overview
Work History
Education
Skills
Timeline
Generic

DONALD MARTIN

Cypress

Summary

Dynamic leader with extensive experience at Dart Liquidation, recognized for driving revenue growth through strategic contract negotiations and operational efficiencies. Expertise in process improvement and staff management consistently fosters high-performing teams that excel in achieving organizational goals. A proven track record of enhancing customer relationships and sustaining market presence, while leveraging competitive analysis to optimize business performance, underscores a commitment to excellence and innovation in every endeavor.

Overview

25
25
years of professional experience

Work History

GENERAL MANAGER

Dart Liquidation
01.2017 - 02.2025
  • Tracked orders and notified customers of status or potential delays.
  • Successfully negotiated and managed multiple high-value contracts with major big-box retailers, resulting in increased market presence and revenue growth.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Conducted daily procurement of goods to maintain optimal inventory levels and support seamless operations.
  • Implemented process improvements to streamline workflow and reduce costs.
  • Addressed customer service issues with detailed and timely responses to escalated complaints.
  • Managed strategic partnerships with vendors and trade partners, fostering collaboration and long-term value.
  • Observed business trends to provide solutions to customers and prevent profit declines.
  • Established customer relationships to generate more business, maintain store profitability and expand brand loyalty.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

DIRECTOR OF OPERATIONS

Dynamic Technology Solutions
02.2000 - 01.2017
  • Streamlined workflows and procedures to increase overall productivity.
  • Spearheaded quality improvement programs at all levels, helping organization modernize and optimize with strategic approach.
  • Approved client account changes and billing cycles with focus on accuracy and cost-reduction.
  • Leveraged industry knowledge to evaluate current processes and identify operational deficiencies.
  • Fostered culture of collaboration, accountability and continuous improvement to motivate high-performing teams.
  • Collaborated with cross-functional teams to execute integrated strategies that drove business growth.
  • Managed staff, resources and facilities to achieve optimal productivity and performance.
  • Conducted regular performance evaluations of operational processes and systems to identify areas for improvement.

Education

Associate of General Studies - Computer Science

Blinn College
Bryan, TX
05.1996

Skills

  • Staff management
  • Effective written communication
  • Effective communication skills
  • Process improvement
  • Operational efficiency
  • Consistent reliability
  • Cost analysis and pricing
  • Competitive analysis
  • Supplier monitoring
  • Improve performance
  • Problem-solving
  • Decision-making

Timeline

GENERAL MANAGER

Dart Liquidation
01.2017 - 02.2025

DIRECTOR OF OPERATIONS

Dynamic Technology Solutions
02.2000 - 01.2017

Associate of General Studies - Computer Science

Blinn College

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