Operations Lead with natural gifts in performing quality controls and monitoring team productivity. Strong understanding of Citrix. Committed to contributing toward the achievement of the company's operational and strategic objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Lead
Geodis Logistics
Lebanon, TN
01.2020 - Current
Delegation of tasks to ensure efficient completion of work volume.
Provided coaching and feedback on employee performance, encouraging professional development.
Created training materials and conducted group trainings on new processes or procedures. i.e( Helped collaborate to create our Audit store area to streamline efficiency)
Monitored daily workflow to ensure adherence to established policies and procedures.
Established clear expectations for employees, providing guidance when needed. i.e (training TMs on processing, creating shipping labels, placing IATA labels)
Ensured compliance with all safety regulations in the workplace.
Collaborated with other departments to ensure alignment of goals across teams.
Maintained a positive work environment that promoted collaboration between team members.
Education
High School Diploma -
Mcgavock High School
Nashville, TN
05-2010
Skills
Feedback Delivery
Influencing skills
Documentation And Reporting
Work Planning
Team motivation
Flexible Schedule
Teamwork and Collaboration
Leading Team Meetings
Safety processes and procedures
Meeting Service Level Agreements
Leadership
Coaching and Mentoring
Goal
To become a RFL Operations Supervisor. To continue to grow my career inside Geodis, assist in pushing forward the career all of TMs, & become the best leader I can.
Certification
SUR certified (Stand Up Reach & SUR Dock Stocker).