Donald Salafia
Oldsmar
Summary
Dynamic Sales Manager with a proven track record at Vivint, achieving a 20% to 30% annual sales increase through strategic account development and effective sales team training. Excelled in solution selling and building customer relationships, significantly enhancing client satisfaction. Skilled in consultative sales, demonstrating exceptional social media savvy and leadership qualities.
Overview
11
11
years of professional experience
Work History
Real Estate Investor
Entrepreneurship
Oldsmar, Florida
02.2022 - Current
- Invested in properties to create a rental income and equity.
- Oversea projects and improvements.
- Budgeted money for all expenses and future endeavors.
Sales Manager
Vivint
05.2017 - 01.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets with 20% to 30% annual increase each year.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Implemented systems and procedures to increase sales for 15 person sales team.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Associate
Vivint
06.2013 - 03.2017
- Engaged with customers to build rapport and close sales.
- Door to Door sales.
- Solved customer challenges by offering relevant products and services.
- High close rate for security systems, earning several year end awards.
Education
Associate of Arts - Liberal Arts
St. Petersburg College
Clearwater, FL05-2013
High School Diploma -
East Lake High School
Tarpon Springs, FL05-2011
Skills
- Sales presentation
- Strategic account development
- Sales team training
- Solution selling
- Social media savvy
- Consultative sales
Languages
Spanish
Professional Working
Timeline
Real Estate Investor
Entrepreneurship
02.2022 - Current
Sales Manager
Vivint
05.2017 - 01.2022
Sales Associate
Vivint
06.2013 - 03.2017
Associate of Arts - Liberal Arts
St. Petersburg College
High School Diploma -
East Lake High School
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