Donald Steve Ball
Fishers,IN
Summary
Detail-driven investigator with background in conducting thorough and comprehensive investigations. Experience spans public and private sectors, encompassing crime scene investigation, witness interviews, and evidence analysis. Strengths include keen observational skills, analytical thinking, and ability to maintain confidentiality. Proven track record of solving complex cases by utilizing effective investigative techniques and strategies. Seeking a position with a company offering opportunities for advancement.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Major Case Medical Investigator
Zurich North America
Schaumburg, USA
08.2022 - Current
- Lead and complete specialized investigations of high severity and complexity for unique insurance claims.
- Investigate major cases associated with complex medical provider fraud schemes.
- Analyze data across multiple claims to identify trends and fraud schemes
- Train and mentor new team members and new hires
- Conducted interviews with witnesses and suspects to obtain information related to case.
- Prepared detailed reports summarizing investigative activities and results.
Major Case Property and Workers Comp
Zurich North America
Schaumburg, USA
05.2019 - 08.2022
- Successfully piloted a re-introduction of field investigations to the workers compensation claims. Led to expansion of the program across the company.
- Successfully co-developed and implemented a new team-member training program. This included training on internal systems and technology resources, suspect claim indicators, investigation strategies, and mentoring new team members.
- Successfully presented to claims legal an overview of mobile device/ cell phone forensics extraction and vehicle infotainment systems.
- Successfully provided training on multiple times to claims staff on all aspects of SIU investigations, indicators, and investigation strategies.
Investigator, Travelers Investigative Services
Travelers Insurance
Indianapolis, USA
05.2018 - 05.2019
- Successfully conducted claims investigations across auto, work comp, general liability and property lines of business.
- Created detailed investigation plans, conducted background investigations, and completed in-person interviews and field investigations.
- Engaged with company stakeholders and customers to obtain necessary details for investigations.
Special Investigator Senior
State Auto Insurance
Columbus, USA
02.2016 - 05.2018
- Conducted claim investigations over a multi-state territory across all lines of business, including property, auto and general liability claims.
- Experienced with investigations related to ring activity
- Created detailed investigation plans, conducted background investigations, and completed in-person interviews and field investigations
- Provided training multiple years to police recruits at the Indiana Law enforcement Academy on the basics of insurance fraud.
Senior Special Investigator
Farmers Insurance
Indianapolis, USA
02.2014 - 02.2016
- Conducted suspect claims investigations across all lines of business.
- Created detailed investigation plans, conducted background investigations, and completed in-person interviews and field investigations
- Successfully provided training to claims staff on all aspects of SIU investigations, indicators and investigation strategies.
- Provided training to police recruits at the Indiana Law enforcement Academy on basics of insurance fraud.
General investigations detective specializing in financial crimes
Hamilton County Sheriff’s Office
Noblesville, USA
12.2006 - 02.2014
- Used analytical thinking to investigate all aspects of financial crimes on a daily basis, including, but not limited to, fraud, forgery, identity theft, crimes against financial institutions, financial crimes against the elderly, and insurance fraud.
- Developed detailed investigative strategies for assigned cases.
- Established and maintained external relationships with other law enforcement agencies, bank investigators, and SIU investigators.
- Conducted interviews in person and by phone with victims, complainants, witnesses, and suspects.
- Investigated assigned cases in detail. Proactively created new cases for emerging crimes.
- Trained new officers, reserve officers, new detectives, and citizens of the public in aspects of financial crimes investigations, fraud prevention, identity theft, and fraudulent documents detection.
- Compiled comprehensive investigation reports,used knowledge of case law and state law to guide investigations, and drafted clear probable cause affidavits for prosecution use.
Road Patrol Officer
Hamilton County Sheriff’s Office
Noblesville, USA
03.1998 - 12.2006
- Patrolled assigned areas to detect and deter criminal activity.
- Enforced motor vehicle laws, state and local laws, responded to emergency calls, investigated suspicious activity, and conducted interviews with witnesses and suspects.
- Completed detailed reports for all types of criminal activity, civil complaints and accident investigations.
- Field training officer- trained new officers in all aspects of criminal law, officer safety and patrol responsibilities.
- Team memeber for fatal auto crash investigation team.
- Team member for K-9 Tactical Tracking Team.
Aviation Electronics Technician
United States Navy
, USA
01.1995 - 07.1997
- Used analytical thinking and electronics knowledge and skills to troubleshoot electronics systems complaints on military fighter aircraft.
- Certified co-workers' completed repairs after thorough QA evaluation.
Education
Indiana Law Enforcement Academy -
Indiana Law Enforcement Academy
Plainfield, IN05.1999
Bachelor of Arts degree - Law and Society
Purdue University
West Lafayette, IN12.1994
High School Diploma -
Stockbridge High School
Stockbridge, MI05.1988
Skills
- Investigation
- Claims investigation
- Insurance fraud investigation
- White collar crime investigation
- Financial crimes investigation
- Investigative techniques
- Medical fraud investigation
- Manipulation of analytical data
- Abuse of CPT codes
- Computer applications proficiency
- Information systems proficiency
- Detailed report writing
- Interrogation skills
- Evidence collection and preservation
- Federal, state, and local laws knowledge
- Interviewing witnesses
Certification
- FCLS-Fraud Claims Law Specialist, American Educational Institute.
- WCLS-Work Comp Law Specialist, American Educational Institute.
Training
- Complex Fire Investigation for the Insurance Industry, 11/01/19
- Travelers Insurance Advanced SIU school, 07/01/18
- Farmers Insurance SIU school, 03/01/14
- NICB Special Investigations Academy, 04/01/13
- Moving Surveillance School, 04/01/11
- VIN Cloning and Motor Vehicle Title Fraud, 03/01/11
- Kinesic Interview and Interrogation, 02/01/10
- Advanced Fraudulent Documents Detection, 05/01/09
- Homicide Investigations, 01/01/09
- Medicolegal Death Investigator training, 01/01/08
- Financial Crimes Investigations Techniques/ Follow the Money, 06/01/07
- Finding Words (interview techniques with children), 03/01/07
- Advanced Traffic Crash Investigation, 03/01/06
- Basic Computer Crimes Investigations, 07/01/03
- At-Scene Accident investigation, 05/01/03
- The Reid Technique of Interview and Interrogation, 05/01/02
- Indiana Law Enforcement Academy, 01/01/99 - 04/01/99
Awards
- Hamilton County Sheriff’s Office, Officer of the Year, 2012
- Noblesville American Legion Officer of the Year, 2010
- Hamilton County Sheriff’s Office, Officer of the Year, 2004
Affiliations
- Indiana IASIU - former President, Vice President and treasurer.
Accomplishments
- 2012 Hamilton County Sheriff’s Office, Officer of the Year
- 2010 Noblesville American Legion Officer of the Year
- 2004 Hamilton County Sheriff’s Office, Officer of the Year
Timeline
Major Case Medical Investigator
Zurich North America
08.2022 - Current
Major Case Property and Workers Comp
Zurich North America
05.2019 - 08.2022
Investigator, Travelers Investigative Services
Travelers Insurance
05.2018 - 05.2019
Special Investigator Senior
State Auto Insurance
02.2016 - 05.2018
Senior Special Investigator
Farmers Insurance
02.2014 - 02.2016
General investigations detective specializing in financial crimes
Hamilton County Sheriff’s Office
12.2006 - 02.2014
Road Patrol Officer
Hamilton County Sheriff’s Office
03.1998 - 12.2006
Aviation Electronics Technician
United States Navy
01.1995 - 07.1997
Indiana Law Enforcement Academy -
Indiana Law Enforcement Academy
Bachelor of Arts degree - Law and Society
Purdue University
High School Diploma -
Stockbridge High School
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